Operations Intern (Unpaid)

International Rescue Committee•Elizabeth, NJ

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. The IRC responds to the world’s worst Humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 26 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home.

Requirements

Previous administrative experience preferred
Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Cultural sensitivity and detail oriented with the proven ability to meet deadlines
Ability to effectively communicate and work as a team member in a cross-cultural environment
Ability to communicate clearly and effectively in English; additional fluency in Arabic, Spanish, Dari, Pashto, French, Ukrainian, Russian, or Kiswahili preferred.
Willing to learn about IRC history, philosophy, global work, and local efforts.
Willing to adhere to IRC volunteer and workplace policies.

Nice To Haves

Additional fluency in Arabic, Spanish, Dari, Pashto, French, Ukrainian, Russian, or Kiswahili preferred.

Responsibilities

Perform reception duties such as greeting visitors to the office and connecting them to appropriate staff
Assess documentation of visitors to determine eligibility of services
Schedule appointments for all programs depending on eligibility of client
Answer and direct incoming phone calls
Assist staff with clerical and administrative duties
Display sensitivity to cultural and personality differences of refugee clients. Respect their beliefs and values.
Adhere to IRC policies, particularly those related to confidentiality and client privacy.
Communicate effectively in person and by telephone.
Other related duties as assigned.

Benefits

10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
medical insurance starting at $163 per month
dental starting at $6.50 per month
vision starting at $5 per month
FSA for healthcare and commuter costs
a 403b retirement savings plans with immediately vested matching
disability & life insurance
an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.