Operations Intern

Ravagon Manufacturing • Twinsburg, OH

1d

About The Position

Exposure to the Commercial organization (Technical Sales) via Commercial Assignment(s) such as Technical Support Help Desk, Marketing Assignments, and Product support related assignments, daily processes and duties of the customer service team. Under direct supervision, the Commercial Operations Intern will assist with the following: Assist in gathering and analyzing data on industry trends, competitors, and customer behaviors to support strategic decision-making. Compile insights into presentations or reports for internal teams. Support the commercial team with customer communications, quote preparation, order entry, and CRM data maintenance. Assist in tracking sales performance metrics and customer feedback. Help manage and update customer accounts and contact databases. Assist in the preparation and organization of pricing documents, customer proposals, and contract summaries and vendor PowerPoint. Support the commercial team during negotiations by preparing documentation and conducting financial comparisons and customer visits. Participate in cross-functional projects involving product launches, promotional campaigns, or customer onboarding. Maintain organized records of sales activities, customer interactions, and market research. Work within the CRM. Interface with marketing, operations, supply chain, and finance teams to gain broad exposure to the business. Participate in team meetings, offering insights from a fresh perspective. Attend training sessions, shadow commercial leaders, and complete assigned development activities. Stay informed on industry news, market trends, and internal product updates. Work with customer service checking daily bookings, Metaviewer and day to day tasks.

Requirements

• Currently pursuing a Bachelor’s degree in related field.
• No experience required.
• Valid driver’s license – required
• Proficiency in English required

Nice To Haves

• Bi-Lingual – Spanish or Portuguese is a plus

Responsibilities

• Assist in gathering and analyzing data on industry trends, competitors, and customer behaviors to support strategic decision-making.
• Compile insights into presentations or reports for internal teams.
• Support the commercial team with customer communications, quote preparation, order entry, and CRM data maintenance.
• Assist in tracking sales performance metrics and customer feedback.
• Help manage and update customer accounts and contact databases.
• Assist in the preparation and organization of pricing documents, customer proposals, and contract summaries and vendor PowerPoint.
• Support the commercial team during negotiations by preparing documentation and conducting financial comparisons and customer visits.
• Participate in cross-functional projects involving product launches, promotional campaigns, or customer onboarding.
• Maintain organized records of sales activities, customer interactions, and market research.
• Work within the CRM.
• Interface with marketing, operations, supply chain, and finance teams to gain broad exposure to the business.
• Participate in team meetings, offering insights from a fresh perspective.
• Attend training sessions, shadow commercial leaders, and complete assigned development activities.
• Stay informed on industry news, market trends, and internal product updates.
• Work with customer service checking daily bookings, Metaviewer and day to day tasks.

What This Job Offers

• Career Level: Intern