Operations & Integration Manager

SNL Painting•St. Charles, MO

1d•Hybrid

About The Position

SNL Painting, an established residential and commercial painting contractor in and around the greater St Charles Missouri area, is seeking a highly organized, analytical Operations & Integration Manager. This role acts as an organizational integrator, supporting the CEO and operations team across multiple departments. You will spend your time collecting data, analyzing operational performance, and building the processes that drive our company’s key initiatives. This is a unique position for a unique individual who isn’t scared of solving problems, loves to contribute behind the scenes, and is good at self-starting and self-directing. We are a small company with one-person departments who need intermittent support, so your job demands will fluctuate. The person who applies for this job loves to make a difference and loves to find solutions to small business anomalies. If you’re resourceful and good at “figuring stuff out”…we need to talk.

Requirements

3–5+ years of experience in business operations, project management, or an "Integrator" role (experience in construction, trades, or home services is a major plus).
Strong proficiency with QuickBooks Online, CRM platforms, and project management tools. You enjoy troubleshooting software and talking to tech support.
Comfortable working with numbers, spreadsheets, and financial reports to find trends and process inefficiencies.
Exceptional written and verbal communication skills; ability to confidently lead meetings and collaborate with executive leadership, field crews, and external vendors.
Ability to juggle multiple departments (HR, Marketing, Finance) without letting balls drop.

Nice To Haves

Experience in construction, trades, or home services is a major plus.

Responsibilities

Partner with software vendors to refine and troubleshoot CRM, estimating, production, and billing applications.
Generate ad hoc reporting, including job-costing, financial analysis, and overall job profitability tracking.
Develop agendas and lead the weekly Production meeting, monthly Crew Leader meeting, and monthly All-Team meeting.
Answer and route incoming field calls and provide temporary coverage for key internal roles when team members are on PTO.
Drive tactical execution of ad hoc strategic initiatives for the CEO and collaborate with the CEO and CFO on annual budget development.
Define, test, and implement standard operating procedures (SOPs) for field painters and office staff to ensure a consistent, high-quality client experience.
Audit production software against QuickBooks Online (our source of truth); identify bugs or discrepancies and collaborate with software vendors to deploy fixes.
Collaborate with the operations team to forecast labor needs; manage the end-to-end hiring and onboarding pipeline via our HR platform.
Act as the primary liaison with our outsourced HR firm and ensure the Employee Handbook remains updated.
Manage and maintain the company’s OSHA safety program and mandatory record-keeping.
Oversee marketing plan execution and lead monthly meetings with our marketing agency.
Review and approve blog posts, social media content, and vendor inquiries.
Identify and secure clients for video testimonials.
Manage the weekly Production Meeting.