Operations Gas Supervisor

Delta Utilities Services • Lake Charles, LA

7d • Onsite

About The Position

To supervise and direct the operation and maintenance of the distribution system in accordance with established plans, policies and procedures. Provide our customers with a safe and adequate energy supply. Coach and develop the Field Operations Team ensuring desired individual performance, desired team performance and maintain a cohesive team environment. Participate as an effective team member of Field Operations that strategically supports company and corporate goals and objectives.

Requirements

• Requires Business Administration Degree from an accredited college or university or; equivalent years of service and leadership experience.
• Requires 7 years leadership experience in the delivery and/or gas distribution or related environment.
• Business and Financial Acumen – Understand the impact actions and decisions have on the bottom line of the enterprise.
• Coaching and Development – Develop others’ capabilities to empower them to reach their potential.
• Collaboration – Eliminate boundaries and drive common goals.
• Connecting, Listening, and Sharing – Maintain open, active, two-way communication.
• Customer Focus Through Service – Understand and exceed the expectations of internal and external customers.
• Enterprise Mindset – Act in way that are best for the company as a whole.
• Results Orientation – Reject the status-quo, find opportunities to improve and drive outstand business results.
• Steadiness —Demonstrate strength, poise, and an appropriate presence.
• Able to exert physical effort on a daily basis.
• Able to operate office machines including telephone, photocopier, fax machine, calculator, laptop, mobile phone, etc.
• Able to operate a motor vehicle, including ability to enter and exit the vehicle unassisted.

Responsibilities

• Observes, coaches, develops employees and improves individual and team performance by creating an environment that allows individuals and teams to contribute to their maximum potential.
• Conducts timely and effective performance discussions.
• Upholds the corporate affirmative action commitment and ensures compliance with all federal, state and local laws.
• Implements Field Operation’s strategic plan. Monitors plan results to ensure the highest level of customer driven, safe, cost effective, quality results that assure compliance with all internal and external codes, policy, procedures and standards.
• Participates in Field Operations development of department goals, expense/capital budgets and collective bargaining contract administration. Participates in a manner that supports department, company and corporate objectives, values and services.
• Coordinates fleet maintenance and maintains adequate supply of materials, equipment, tools, and supplies to complete work.
• Cost effectively manages Field Operation activities to ensure the highest level of customer satisfaction Initiates regular contact with internal and external customers to understand their needs and expectations and build positive relations. Resolves customer complaints in a timely and constructive manner.
• Implements and administers policies and procedures to ensure a safe environment for our customers, employees and the general public. Includes supervising emergency situations, assuming weekly night callout as required, promoting safety awareness to employees and assuring the availability of safety equipment in order to ensure the customer an adequate and safe energy supply.
• Must report/respond to jobsites when emergencies are occurring any time of day, night or weekend.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree