Opernations Floor Leader - Stanford
About The Position
This role is responsible for leading a team that embodies the Everlane ethos and delivers best-in-class store experience. You are most enthusiastic about the impact you have on someone’s experience while in our store. You foster a friendly, warm environment for people to thrive in. You enjoy being the host of a party, and a champion of our “Path To Yes” mentality. You are a leader who uses the brand and customer lens to guide your decisions in an effort to support the overall store experience. You are resourceful and a problem-solver - you find joy in searching for the answers. You demonstrate curiosity and enjoy learning and supporting all aspects of the business. You are goal-oriented and thrive on exceeding individual and team results while having fun doing it. You are a great communicator and work closely with your store leadership team to bolster team engagement, drive business results and sharpen their business acumen.
Requirements
- 1-2 years of leadership experience
- Strong written and verbal communication skills
- The ability to work closely and effectively with the rest of your store leadership team
- Strong organization skills and are excited about the details
- A proven track record of hiring, leading and developing effective store teams
- A fan of Everlane, our product, and our values
Responsibilities
- Lead your team to ensure our service model comes to life in-store
- Zone, prioritize and delegate tasks for team members in zones based on the needs of the business
- Set goals for your team while coaching and motivating to drive results on the sales floor and provide in the moment feedback to team members
- Perform hourly reads and update the team on current business goals and results
- Celebrate successes and share recognition within the team when results are achieved
- Share business results and anecdotal feedback with the leadership team
- Maintain a clean and organized stockroom that is easy to navigate while protecting key items closest to the sales floor
- Oversee the stockroom operations and hold the team accountable to meet productivity goals
- Support supply procurement and ensure appropriate on-hand quantities.
- In charge of store technology, inclusive of device maintenance and team communication and training.
- Support inventory integrity through managing inbound and outbound transfers, performing weekly cycle counts, and send-outs.
- Follow procedures for damages, donations, returns, and other product issues that could jeopardize inventory integrity
- Share feedback on inventory-related issues
- Support in-store replenishment and size integrity on the shop floor, and communicates sell through concerns as necessary.
- Support monthly product flow, visual adjustments, and in-store signage.
- Support the maintenance of the store’s presentation standards and leads the applicable training
- Responsible for being our in-store product expert; train Team Members on new launch details, hero/superhero products, design inspiration and suggest ways to style
Benefits
- hourly pay range for this role is $23 - $32
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
