OPERATIONS FINANCIAL ANALYST

Longwood Gardens•Kennett Square, PA

10h

About The Position

Longwood Gardens is seeking an Operations Financial Analyst to serve as a key business partner to the Chief Operating Officer (COO) and the Guest Services & Operations team. This role supports informed decision-making through financial analysis, forecasting, performance reporting, and operational insights. The analyst will be embedded within the daily operations of the organization, helping to translate business activity into clear financial understanding and actionable recommendations that drive operational efficiency and resource stewardship. Working closely with leaders across COO-led teams, the Operations Financial Analyst plays an important role in connecting operational performance with financial outcomes. In partnership with Finance, Strategy, and IT, this individual supports reporting, planning, and performance management processes that advance Longwood’s strategic and operational objectives.

Requirements

A Bachelor’s degree in Accounting, Finance, Business, Hospitality Management, or a related field
A minimum of 3 years of experience in finance, FP&A, accounting, operations analysis, or business control, preferably within a complex guest-facing environment
Strong understanding of business operations across hospitality, attractions, retail, restaurants, events, membership organizations, cultural institutions, or similar public-facing environments
Demonstrated ability to analyze labor, revenue, margins, cost of goods, operating expenses, productivity metrics, and other key business drivers
Experience supporting budgeting, forecasting, financial reporting, variance analysis, and operational performance management processes, including KPI development and tracking
Strong proficiency in Microsoft Excel
Excellent communication and presentation skills, including the ability to explain financial concepts and data to operational and departmental leaders
A collaborative and hands-on approach with the ability to build strong relationships and influence outcomes across teams and functions
Resourcefulness, sound judgment, strong attention to detail, and the ability to manage multiple priorities while remaining closely connected to operational needs

Nice To Haves

Experience with financial systems, dashboards, business intelligence tools, and presentation software
Passion for mission-driven organizations, with an appreciation for gardens, hospitality, guest experience, and supporting teams in delivering exceptional service

Responsibilities

Supporting the COO and operational leaders through financial analysis, reporting, and business insights that strengthen decision-making and accountability
Leading and supporting forecasting, budgeting, and performance management activities across multiple operational departments and business functions
Analyzing revenue, labor, operating expenses, margins, productivity, and other key performance indicators to identify trends, risks, and opportunities
Translating financial and operational data into actionable recommendations that improve business performance, resource allocation, and operational discipline
Partnering with department leaders to support labor planning, expense management, productivity initiatives, and continuous improvement efforts
Contributing to the development of business cases, financial models, and analyses for new programs, capital investments, and operational enhancements
Partnering with Finance to ensure accurate reporting, variance analysis, budgeting processes, and alignment of financial information across departments
Collaborating with Strategy and IT to enhance dashboards, reporting tools, and performance metrics that improve visibility and operational insights
Building strong relationships across operational teams while maintaining a visible presence and deep understanding of business needs and priorities
Supporting the adoption of financial processes, reporting standards, and performance management practices that improve consistency, compliance, and operational effectiveness