Operations & Finance Manager (Tree Care Company)

The Professional Tree Care Company•Martinez, CA

10d•$95,000 - $105,000•Onsite

About The Position

Professional Tree Care Co. is seeking an experienced Operations & Finance Manager to lead its Martinez-based sister company. This is a fantastic opportunity for someone who thrives in a casual, family-like environment, understands the realities of field-based service work, and is ready to take ownership of a team that is eager to learn and grow. Other titles may include General Manager, Managing Director, Controller, Head of Accounting & HR, Sr. Office Manager, General Contractor, Business Manager, Founder/President of a small business. The sister company you’ll lead is a financially independently entity that has a fantastic reputation in the tree care industry. Many of the folks you’ll work with have been in the business 20+ years and are expert at what they do. We have a long list of repeat customers, an organic marketing campaign that provides results, and our sales staff of Estimators are some of the most talented ISA-certified arborists around. Reporting to PTC’s Director of Field Operations, you will work alongside the sister company’s Field Operations Manager while overseeing all staff members and being responsible for helping develop and meet annual goals.

Requirements

Bilingual in English and Spanish (strongly preferred). The person in this position must communicate important concepts to a handful of staff members whose primary language is Spanish including: changes in company policies, teaching a new time-keeping application, reviewing OSHA & safety rules, etc.
5+ years of experience in management, operations management, or another leadership position, ideally in a residential service-based business (tree care, landscaping, construction, plumbing, HVAC, etc.)
Strong accounting background with hands-on experience in payroll, financial reporting, and budgeting.
Human Resources experience. As the company’s sole HR representative, you will be responsible for meeting with employees annually for their performance review, doing regional compensation analysis, providing raises when needed, writing employees up and putting them on PIPs (Performance Improvement Plans) when needed, processing EDD (Employment Development Dept.) forms, dealing with Worker’s Comp. insurance and claims, evaluating medical/dental/optical renewal fees and then rolling out annual benefits, tracking vacation time, and checking in with your staff on a routine basis to make sure they’re thriving at work.
Proven ability to implement systems that hold teams accountable and improve performance
Highly organized, decisive, and comfortable managing both people and processes
Must live within a 40-minute commute of Martinez, CA, or be willing to relocate.

Nice To Haves

Experience working in the trades
Degree in accounting, finance, business, construction management, or something that helps you understand the inner workings of a growing operations organization
Knowing EOS (Entrepreneurial Operating System) or another methodology for strengthening company culture and determining when you have the “right people in the right seats on the bus” (ala Jim Collins)

Responsibilities

Perform all accounting functions including AP/AR, job costing, budgeting, and financial reporting
Manage cash flow, forecasting, and financial controls
Coordinate with external CPA for tax preparation and compliance
Ensure and report accurate tracking of labor, equipment, and project profitability
Manage full-cycle payroll for a mixed hourly and salaried workforce in Contra Costa County
Ensure compliance with California labor laws, wage/hour regulations, appropriate use of time-keeping apps on work cell phones, overtime authorization and pay, daily rest and lunch breaks, and serve as the company’s point of contact for emergencies and injuries
Perform interviews and onboarding, manage employee records, benefits administration, E.D.D. reports, workers’ compensation, run background and DMV checks. Send new field candidates to get physical exams, and work with the parent company’s Human Resources & Payroll Manager as needed
Develop and enforce clear HR policies, disciplinary systems, and performance management processes
Lead change management initiatives with clarity and consistency in both English and Spanish
Build structure and accountability across both office and field teams
Help shape the company’s long-term operational and financial strategy
Training the administrative staff to continue marketing and SEO efforts: post on social media, update and send out newsletters, contact clients for Google reviews, etc.
Educating our inside sales staff about Plant Health Care and other services we offer
Ensuring that the team is working collaboratively, sharing the workload, and making you aware of times when they need extra support or staff
Keeping the work culture fun yet highly efficient