Field Sargent

Kates Detective AgencyChicago, IL
Onsite

About The Position

The Operations Field Sergeant plays a critical leadership role in driving field performance, enforcing standards, and ensuring operational excellence. This position is ideal for a seasoned security professional who thrives in fast-paced environments, leads by example, and is committed to accountability, safety, and team development.

Requirements

  • 6+ years in the security industry
  • 4–5 years in a supervisory or leadership role
  • High school diploma or equivalent
  • Active PERC card (Illinois)
  • Valid Illinois driver’s license with insurable driving record

Nice To Haves

  • FOID card and firearms qualifications (if applicable)

Responsibilities

  • Supervise and mentor field personnel to strengthen decision-making and performance
  • Address performance gaps while recognizing and rewarding excellence
  • Promote professionalism, accountability, and teamwork across all assignments
  • Respond to and take command of field incidents requiring supervisory oversight
  • Coordinate resolution efforts and escalate when appropriate
  • Document and communicate outcomes clearly to leadership
  • Perform routine inspections of personnel, uniforms, firearms, and equipment
  • Ensure smooth shift transitions and operational continuity
  • Review and approve reports; address any equipment or compliance issues
  • Provide real-time support and direction to field staff
  • Maintain accurate Supervisor Management Logs
  • Ensure adherence to company standards and operational directives
  • Enforce company policies and Illinois Department of Financial and Professional Regulation (IDFPR) requirements
  • Resolve conflicts through proper chain of command
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