Field Sargent

Kates Detective Agency•Chicago, IL

5h•Onsite

About The Position

The Operations Field Sergeant plays a critical leadership role in driving field performance, enforcing standards, and ensuring operational excellence. This position is ideal for a seasoned security professional who thrives in fast-paced environments, leads by example, and is committed to accountability, safety, and team development.

Requirements

6+ years in the security industry
4–5 years in a supervisory or leadership role
High school diploma or equivalent
Active PERC card (Illinois)
Valid Illinois driver’s license with insurable driving record

Nice To Haves

FOID card and firearms qualifications (if applicable)

Responsibilities

Supervise and mentor field personnel to strengthen decision-making and performance
Address performance gaps while recognizing and rewarding excellence
Promote professionalism, accountability, and teamwork across all assignments
Respond to and take command of field incidents requiring supervisory oversight
Coordinate resolution efforts and escalate when appropriate
Document and communicate outcomes clearly to leadership
Perform routine inspections of personnel, uniforms, firearms, and equipment
Ensure smooth shift transitions and operational continuity
Review and approve reports; address any equipment or compliance issues
Provide real-time support and direction to field staff
Maintain accurate Supervisor Management Logs
Ensure adherence to company standards and operational directives
Enforce company policies and Illinois Department of Financial and Professional Regulation (IDFPR) requirements
Resolve conflicts through proper chain of command