Operations/Facility Manager

FFCElmhurst, IL
1d$55,000 - $60,000

About The Position

The Operations/Facility Manager is responsible for overseeing all aspects of the location including, but not limited to team members, janitorial, inventory needs, hiring for staff, etc.

Requirements

  • Manual dexterity and physical strength
  • Ability to take direction from ownership/management and assist in any special project
  • Ability to communicate effectively with staff and members in order to promote high levels of customer service within the staff
  • Ability to organize, administer and delegate work and authority
  • Extended periods of standing/sitting during shift
  • Ability to bend at the waist, sitting, kneeling, laying horizontally, climbing, walking etc., as job may require
  • Noise level, at times, require normal hearing protection in the form of ear plugs
  • Ability to climb ladders, this position may need to work at heights up to 30 feet
  • This position will require use of ladders and a hydraulic lift
  • There will be exposure with use to chemicals and cleaning solutions

Responsibilities

  • Assist with the opening and closing of the club
  • Help retain and attain new members through club promotion and customer service excellence
  • Responsible for staffing departments in housekeeping, maintenance, and key holding
  • Prepare and assign working schedules.
  • Keep time records and approve payroll.
  • Maintain personnel files and evaluate employees at least on an annual basis
  • Train housekeeping staff to maintain detailed cleanliness and photo-readiness of all aspects of the club through daily walk throughs and checklists
  • Train key holders in completing their tasks effectively while ensuring the duties of the key holder position are met to the highest service standard and update responsibilities as necessary.
  • Ensure all equipment and mechanicals are working properly with the assistance of the maintenance team and vendors utilizing the equipment maintenance form to communicate progress on repair
  • Attend special events and new member functions
  • Attend regularly scheduled staff meetings including "all staff" meetings
  • Maintain and purchase inventory of supplies.
  • Recommend to the General Manager, necessary capital equipment and major repairs.
  • Be involved in the competitive bidding process for such items
  • Handle project work from bid process, through completion within budget and to brand standard
  • Establish relationships with fitness vendors and set standards for fitness equipment maintenance
  • Responsible for formation of disaster (safety) committee and establishing plans for handling fire and other emergencies
  • Prepare an annual budget in consultation with the General Manager and the Control expenditures in line with budget for housekeeping payroll; R&M associated and Supplies plus pool expenses and supplies

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance
  • Insurance: Medical, Dental, and Vision through Blue Cross Blue Shield of Illinois
  • 401K: Company match
  • Life Insurance: Company-paid
  • Professional Development: FFC matches 50% of educational costs up to $200/year
  • Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer)
  • Continued Education: Access to FFC University courses and discounted certifications
  • Club Membership: Complimentary access to all FFC locations
  • Discounts: 25% off Spa, Retail, and Fitness classes
  • Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more
  • Inclusive Culture: A welcoming and diverse team environment
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