Operations Experience Ambassador

Compass Group•Austin, TX
•$30 - $32

About The Position

Operations Experience Ambassador is responsible for establishing a warm, welcoming, and professional atmosphere for all clients, executives, and staff members at all times. The individual in this role will be responsible for delivering the highest standards in service and consistently maintaining customer satisfaction, ensuring the space is optimized and running smoothly.

Requirements

  • A high school graduate, with some college preferred
  • Two to three years’ experience in a client service / reception position within a hospitality or corporate environment
  • Ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously
  • Comfortable interacting with visitors in a public environment
  • Basic computer skills and knowledge of office technology / equipment.

Responsibilities

  • Provide high-level internal and external customer support.
  • Support the reception desk and greet employees and visitors with a smile while maintaining eye contact through the entire interaction.
  • Assist with creating a collaborative environment amongst team through events and personal introductions.
  • Speak knowledgeably about the office, building, surrounding areas, transportation, local restaurants, and other points of interest.
  • Ensure the cleanliness of all office space to include reception area, open work areas, conference rooms, lobby, and kitchen.
  • Responsible for the restocking and ordering of the office and pantry supplies

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
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