Operations Excellence Manager
About The Position
Americold is a global leader in temperature-controlled logistics with over 240 facilities across four continents and 14,000+ team members. The Operations Excellence Manager will provide engineering and project support to Americold facilities, driving labor productivity and inventory control improvements through engineered labor standards, performance-based incentive roll-out, and continuous improvement initiatives. This role will leverage dashboards to monitor site-level performance, identify issues, and drive corrective actions across assigned sites. The company values customer service, innovation, and inclusion, and invests in employee growth and well-being.
Requirements
- Bachelor's degree or higher in Industrial Engineering or equivalent degree, such as Supply Chain, Operations, Engineering, or Logistics, is required.
- 3+ years of work experience in Industrial Engineering or combined equivalent experience with a master’s degree in Industrial Engineering or related field.
- Experience in developing engineered labor standards.
- Continuous improvement experience and knowledge of CI methodologies required.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and ability to work cross-functionally.
- Must be able to utilize problem-solving techniques to identify root causes of failures and solutions to meet targets.
- Strong business planning and analytical skills, including market intelligence, metrics, and financial analysis.
- Must be self-motivated and self-directing.
- Knowledge of distribution center/logistics concepts – understanding of warehousing best practices.
- Willingness to travel 50 – 75%.
Nice To Haves
- Experience within the distribution/warehouse/logistics industry preferred.
- Proficient in RF Scanning and Warehouse Management Systems preferred.
- Experience in semi and fully automated material handling systems a plus.
- Ability to drive decision-making through data and relevant business metrics.
- Ability to resolve problems in a timely manner with little or no supervision.
- Ability to manage a project portfolio of varying priorities and impact value.
- Strong computer skills including SQL, Power B.I, MS Office and MSD/MOST experience preferred.
Responsibilities
- Leverage dashboards to monitor site-level labor, inventory, and service performance, identify issues, and drive corrective actions across all assigned sites.
- Identify and drive productivity improvement, process enhancement, and inventory control initiatives through continuous improvement projects.
- Develop, validate, and maintain time-studied standards.
- Calculate and implement performance incentives.
- Ensure proper change management to sustain assigned projects.
- Provide training to operations teams on labor management, inventory control, process improvement tools, and associated systems.
- Evaluate and make recommendations for process improvements.
- Evaluate material handling equipment requirements as needed.
- Keep abreast of the latest technology in warehousing and evaluate for applications.
- Develop project scopes, specifications, and estimates as needed.
- Conduct audits and comparative site analyses to ensure compliance, identify performance gaps, and establish benchmarks for inventory control excellence.
- Assist with improving productivity and reducing costs.
- Create scheduling tools to capture work content.
- Own 5 Habits and labor management system performance improvements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
