Operations Excellence Manager

Americold • Salt Lake City, UT

1d • $76,000 - $94,500 • Hybrid

About The Position

Americold is seeking an Operations Excellence Manager to provide engineering and project support to its facilities. This role is crucial for driving labor productivity and inventory control improvements through engineered labor standards, performance-based incentive roll-outs, and the execution and sustainment of continuous improvement initiatives. The manager will leverage dashboards to monitor site-level performance, identify issues, and implement corrective actions across assigned sites. The position involves developing and maintaining time-studied standards, calculating and implementing performance incentives, and ensuring proper change management for project sustainment. Training operations teams on labor management, inventory control, and process improvement tools is also a key responsibility. The role requires evaluating and recommending process improvements, assessing material handling equipment needs, and staying updated on warehousing technology. Developing project scopes, specifications, and estimates, conducting audits, and assisting with productivity and cost reduction efforts are also part of the job. The manager will also create scheduling tools and own improvements in 5 Habits and labor management systems.

Requirements

• Bachelor's degree or higher in Industrial Engineering or equivalent degree, such as Supply Chain, Operations, Engineering, or Logistics, is required.
• 3+ years of work experience in Industrial Engineering or combined equivalent experience with a master’s degree in Industrial Engineering or related field.
• Experience in developing engineered labor standards.
• Continuous improvement experience and knowledge of CI methodologies required.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and ability to work cross-functionally.
• Must be able to utilize problem-solving techniques to identify root causes of failures and solutions to meet targets.
• Strong business planning and analytical skills, including market intelligence, metrics, and financial analysis.
• Must be self-motivated and self-directing.
• Knowledge of distribution center/logistics concepts – understanding of warehousing best practices.
• Willingness to travel 50 – 75% and must be physically located within 1 hour of a major airport.

Nice To Haves

• Experience within the distribution/warehouse/logistics industry preferred.
• Proficient in RF Scanning and Warehouse Management Systems preferred.
• Experience in semi and fully automated material handling systems a plus.
• Ability to drive decision-making through data and relevant business metrics.
• Ability to resolve problems in a timely manner with little or no supervision.
• Ability to manage a project portfolio of varying priorities and impact value.
• Strong computer skills including SQL, Power B.I, MS Office and MSD/MOST experience preferred.

Responsibilities

• Leverage dashboards to monitor site-level labor, inventory, and service performance, identify issues, and drive corrective actions across all assigned sites.
• Identify and drive productivity improvement, process enhancement, and inventory control initiatives through continuous improvement projects.
• Develop, validate, and maintain time-studied standards.
• Calculate and implement performance incentives.
• Ensure proper change management to sustain assigned projects.
• Provide training to operations teams on labor management, inventory control, process improvement tools, and associated systems.
• Evaluate and make recommendations for process improvements.
• Evaluate material handling equipment requirements as needed.
• Keep abreast of the latest technology in warehousing and evaluate for applications.
• Develop project scopes, specifications, and estimates as needed.
• Conduct audits and comparative site analyses to ensure compliance, identify performance gaps, and establish benchmarks for inventory control excellence.
• Assist with improving productivity and reducing costs.
• Create scheduling tools to capture work content.
• Own 5 Habits and labor management system performance improvements.

Benefits

• Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. EEOE/AA M/F/D/V.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level