ELM Operations Engineer, ELM Program Launch
About The Position
Amazon is seeking a high-potential Operations Engineer to join the ELM team. This role is responsible for overseeing the transfer of assets (MHE, Base Build, Emerging Tech) to RME teams, working closely with Project Delivery Teams across various Amazon divisions. The ELM team's mission is to deliver a seamless and efficient building experience from the RME perspective, starting from project launch. Key objectives include minimizing downtime, increasing equipment availability, ensuring RME technician readiness, achieving perfect maintenance accessibility, making initial spare parts available at the right cost, and coordinating external maintenance services. The role focuses on aligning people, processes, and resources to create a perfect building experience from the RME standpoint.
Requirements
- 5+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience
- 3+ years of maintenance or engineering experience
- 3+ years of refrigeration industry experience
- Bachelor's degree
- Work a flexible schedule including weekends, nights, and holidays
- Experience in material handling equipment (MHE) or automation environments, or experience in reliability/maintenance environments
- Experience leading cross-functional teams across engineering, operations, and field execution through launch readiness and go-live phases
Nice To Haves
- 1+ years of commercial CO2 refrigeration applications experience
- Refrigeration Trade School certificate
- Knowledge of AutoCAD, VBA, and SQL at the intermediate level
- Knowledge of Reliability Centered Maintenance (RCM) programs for commercial refrigeration systems
- Knowledge of performance metrics such as OEE (Overall Equipment Effectiveness), downtime, throughput, or quality
- Experience working with and managing third party vendors
- Experience with Six Sigma, lean manufacturing
- Experience with Six Sigma tools and Lean techniques
- Experience communicating technical concepts to non-technical audiences
- Experience in Amazon RME (Reliability Maintenance Engineering) or fulfillment operations, or experience in similar environments
- Experience with retrofits, launches, or automation deployments
- Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites
Responsibilities
- Execute site-level launch delivery: Manage tactical launch activities for assigned sites from RME requirements through commissioning, and post-launch validation, following established quality standards and playbooks.
- Maintain and drive project trackers: Own site-level launch trackers end-to-end, ensuring every milestone, owner, and commitment date is accurate, visible, and actioned on time.
- Provide status updates and escalate risks: Deliver clear, data-driven updates on site-level milestones to your manager and stakeholders, proactively flagging risks and blockers before they impact timelines.
- Coordinate cross-functional activities: Work with Field RME, Operations Engineering, Construction, L&D, and vendor partners to keep site launches on track and remove barriers.
- Track and report on launch readiness metrics: Monitor IOQ status, staffing, training completion, spare parts delivery, and equipment commissioning for assigned sites, ensuring data accuracy in reporting tools.
- Support post-launch reviews: Participate in post-launch assessments, document lessons learned, and implement corrective actions at the site level to improve future launch outcomes.
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
- sign-on payments
- restricted stock units (RSUs)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
