Operations Engineer I, Ground System Operator

Iridium Satellite, LLC•Huntsville, AL

3d•Onsite

About The Position

The Operations Engineer I, Ground System Operator opening with Iridium is for a Space Development Agency (SDA) project. As a Ground System Operator I, you will participate in monitoring and controlling ground systems at one of the SDA Operations Centers. You will work 12-hour shifts with a team in a 24/7, multi-satellite operations environment. You will thrive in this role if you have a desire to learn and execute new technical skills and are highly motivated and passionate about engineering and space systems. This position requires an active/current Secret Security Clearance or the ability to obtain a Secret Security Clearance.

Requirements

Bachelor’s degree in Engineering, Computer Science, or related field OR equivalent relevant experience in a network operations or spacecraft operations environment in lieu of degree
A basic knowledge of general engineering experience
Strong communication skills, with the ability to communicate key messages and ideas clearly and effectively
Can cultivate meaningful relationships with your manager and members of your team, while being open and responsive to constructive feedback as they guide and mentor you
The ability to think outside the box to help solve problems, with the humility to ask for help when needed
Adaptability to a dynamic environment and the readiness to take on any new tasks that are handed to you
A motivation to achieve outcomes and results
Capable of handling multiple tasks at once and completing them on time with mostly no errors
An eagerness to develop professionally, continuously learn, and share knowledge with others
Work 12-hour shifts
Be a U.S. citizen
An active/current Secret Security Clearance or the ability to obtain a Secret Security Clearance (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Nice To Haves

Experience in the LINUX operating system, as well as standard PC usage and applications
Familiarity with software development and programming skills

Responsibilities

Assist with real-time monitoring of the ground system in support of the SDA mission
Participate in analyzing operational data and executing first level troubleshooting to resolve issues
Assist with monitoring spacecraft fleet-level health and status
Work collaboratively with the team to detect and recover from issues within the Iridium ground system applications, and for a global network of remote teleport antennas and Wide Area Network (WAN).
Support real-time anomaly investigation and resolution and follow established Fault Escalation policies and procedures
Support process improvement initiatives by properly documenting all events through an anomaly and issue reporting process
Create accurate, timely, and descriptive event logging for all ground system outages or system events