Operations Dispatcher -Driver Supervisor, St. Petersburg, FL

Martz Bus•Saint Petersburg, FL

1d•Onsite

About The Position

Martz Bus is seeking an experienced Operations Dispatcher / Driver Supervisor to help coordinate our daily motor coach operation in Florida. This is a hands-on position for someone who stays organized, communicates clearly, and can make sound decisions in a fast-moving transportation environment. In this role, you will build and manage the daily operating board, assign drivers and vehicles, monitor service throughout the day, and respond to call-offs, schedule changes, breakdowns, and other operational challenges. You will also serve as a primary resource for our Motor Coach Operators and work closely with Sales, Maintenance, Safety, and management to provide safe, reliable, and on-time service.

Requirements

High school diploma or equivalent
Transportation operations, dispatch, or supervisory experience
Strong organizational, communication, and problem-solving skills
Ability to remain calm and make decisions when priorities change
Working knowledge of Microsoft Word and Excel
Ability to learn scheduling, dispatch, GPS, and other operational systems
Availability to work a flexible schedule, including weekends and holidays

Nice To Haves

Motor coach or passenger transportation experience

Responsibilities

Assigning qualified drivers and available vehicles to scheduled trips
Monitoring driver report times and securing coverage for call-offs or no-shows
Reviewing next-day driver, vehicle, and trip readiness
Coordinating schedule changes, breakdowns, vehicle swaps, and service disruptions
Supporting driver attendance, reliability, and performance expectations
Communicating trip changes and updated work information to drivers
Reviewing driver time and supporting payroll accuracy
Preparing daily operational reports and vehicle-cleaning schedules
Assisting with accident, incident, and customer-service response
Maintaining clear communication and effective handoffs between shifts and departments