Operations Director - Steelgrove Amphitheater
About The Position
Steelgrove Amphitheater is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Elizabethtown, KY. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Steelgrove Amphitheater is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
Requirements
- A bachelor's degree in recreation, sports management or related field and 3-5 years appropriate experience preferred
- Food service and food service management experience preferred
- Must have excellent interpersonal, problem solving and negotiating skills
- Must be a team player
- Must have excellent verbal and written communication skills
- Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
- Must be able to work a flexible work schedule (e.g., nights, weekends, holidays and long hours)
- Must possess current CPR/FIRST AID certifications or must be willing to obtain them within a specified period
- Prior responsibility in daily P&L management and budget oversight
- Well organized, efficient, flexible, and able to meet deadlines
Responsibilities
- Support in the hiring process, training, and development of facility team members
- Ensure staff readiness for events and proper event and safety procedures
- Oversee front-line managers and supervisors to ensure compliance with SFC policies, safety regulations, and other applicable laws
- Oversee event operations and administration, including detailed coordination of event setup, ingress, egress, gates, parking lots, and final operational readiness
- Serve as Manager-on-Duty (MOD) as needed, including event and weekend coverage as assigned
- Negotiate and manage vendor contracts and working relationships
- Lead cross-functional coordination and communication across the Events team and other internal departments
- Develop and manage budgets, control expenses, and oversee facility maintenance and inventory reporting
- Oversee proper cash handling procedures and required certifications, ensuring renewals remain current
- Create and monitor leadership team schedules and ensure adequate staffing coverage for events
- Work with the General Manager and Finance Manager to develop KPI reports and support the facility business plan and execution
- Promote company culture and expectations to staff
- Perform other duties as assigned
- All additional tasks assigned by Management
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What This Job Offers
Job Type
Full-time
Career Level
Manager
