OPERATIONS DIRECTOR - SAN JOSE STATE UNIVERSITY - CA
About The Position
At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. Job SummaryWe are excited to add to our leadership staff at San Jose University in California. This university has record enrollment and amazing culinary offerings. We focus on innovation, flavorful and healthy menus with a strong sense of community. Our Director of Operations manages the food service operations including catering, dining halls, retail locations, and concessions while maintaining established costs and quality standards so as to ensure superior service and maximize profits.
Requirements
- Five plus years of foodservice management experience required
- Knowledge of P&L accountability and contract-managed service experience preferred
- Strong leadership and communication skills
Nice To Haves
- BS degree preferred but not required.
- Higher Education experience in board and retail operations preferred
Responsibilities
- Lead, coach, and develop FOH and BOH staff.
- Supervise the hiring, training, and development of staff to uphold excellence in service and food quality.
- Maintains and implements standards of quality in all areas of the foodservice operation.
- Ensures compliance with all regional and account programs and policies.
- Ensure compliance with all quality and food safety standards to guarantee the health and safety of our customers.
- Champion strong client relationships to align our programs with their objectives, driving happiness and retention.
- Perform other duties as assigned to support the efficient functioning of dining operations.
Benefits
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
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What This Job Offers
Job Type
Full-time
Career Level
Director
