Operations Director

QXO • Phoenix, AZ

1d

About The Position

As an Operations Director at QXO, you’ll lead branch operations and partner with local teams to drive performance—ensuring efficient and profitable market execution. QXO, Inc. (NYSE: QXO) is the largest publicly traded distributor of roofing, waterproofing, and related products, and the second largest publicly traded distributor of lumber and building materials in North America. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth.

Requirements

• Bachelor’s degree in Marketing, Sales, Business, or a related field
• 5+ years of management experience, preferably with industry-related expertise
• Cross-functional knowledge across finance, operations, HR, supply chain, and sales
• Proficiency in Microsoft Office and the ability to learn new software quickly
• Product knowledge in residential and commercial roofing, siding, and windows
• Strong leadership, organizational, and problem-solving skills, with keen attention to detail
• Excellent verbal and written communication skills
• A valid driver’s license and a clean driving record

Responsibilities

• Collaborate with Branch Managers, Operations Managers, and Dispatchers to ensure efficient and profitable deliveries and market operations
• Support Branch Managers with sales projections, budgeting, and overall leadership
• Train and guide counter staff to ensure professional, fair customer service and build strong relationships with key customers
• Oversee hiring procedures, maintain accurate personnel records, and manage time reporting for payroll
• Demonstrate a daily commitment to safety and strictly adhere to all protocols, always wearing appropriate PPE
• Monitor facility and equipment needs, ensure proper maintenance, and manage inventory levels and control

Benefits

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager