Operations Director

Seagull Schools Inc • Kailua, HI

9d • Onsite

About The Position

Overview: The Seagull Schools’ Director of Operations is responsible for making decisions for operational activities and set strategic goals for the facility. They are responsible for Seagull Schools operations, including: 1) planning and monitoring the day-to-day running of the business to ensure strategic objectives and goals are met; 2) supervising staff from different departments; and 3) providing constructive feedback. In addition to managing day-to-day operations, the Director of Operations will work with the Chief Operations Officer (COO) to improve operational efficiencies in all areas of the business. They will work with members of the leadership team to develop plans and budgets to carry out the facilities repair and maintenance schedule, food service operations, Adult Day Center, and other operations as needed. Finally, they will work with the COO to implement employee policies to ensure that the Seagull Operations handbook and all modalities of communication (i.e. Seagull’s website) are current and facilitate seamless communication among Seagull staff.

Requirements

• BSc/BA in business administration or relevant field; MSc/MA will be a plus
• Minimum of 5 years of experience at an operations level
• Knowledge of the industry’s legal rules and guidelines
• Proficiency in IT systems (such as ADP, Blackbaud, BrightArrow is a plus)
• Working knowledge of data analysis and performance/operation metrics
• First Aid/CPR Certification
• Medical clearance from infectious diseases and other health issues in order to work in a child and applicable adult center environment.
• Security clearance in order to work in a child and applicable adult center environment.
• Valid driver’s license.
• Access to an insured vehicle with valid registration and safety check.

Nice To Haves

• Experience in facilities and food service industry (Strongly Preferred)
• Previous experience in education or non-profit management (Preferred)
• Operations: 5 years (Preferred)

Responsibilities

• Manage relationships with third-party contractors and negotiate contracts (i.e. facilities repair and maintenance, marketing, food service, IT contracts, and others as needed)
• Liaise with leadership to make decisions for operational activities and set strategic goals and budgets in coordination with COO and other members of the leadership team, as appropriate.
• Develop facilities plan and budget with a 5-year forecast in collaboration with the COO and members of the senior management team
• Manage inventory levels at all six sites (preschools and Adult Day Center)
• Ensure that food service, facilities and adult day care are all in compliance with all City, State and Federal licensing and regulatory policies
• Ensure that all operational handbooks are current and updated regularly
• Manage and oversee all information technology, including but not limited to Seagull Schools’ website and social media platforms, and marketing material
• Plan and monitor the day-to-day operation of business to ensure smooth progress, safe, well-maintained facilities and sufficient enrollments at each site
• Supervise staff from different departments and provide constructive feedback while setting a positive and confident leadership example
• Regularly evaluate the efficiency of business procedures according to organizational objectives and implement improvements
• Manage procurement processes and coordinate material and resources allocation
• Review financial information and adjust operational budgets to promote profitability in collaboration with COO and CFO
• Revise and/or formulate policies and promote their implementation
• Evaluate overall department performance by gathering, analyzing and interpreting data and metrics
• Ensure that the company complies with legal and established industry regulations
• Champion proficiency for current industry practices including productivity, quality, planning, culture, employee safety, food safety, and USDA regulatory requirements
• Recruits, interviews, hires, and trains new staff
• Oversees the daily workflow of various departments (maintenance, food service and Adult Day Center)
• Provides constructive and timely performance evaluations
• Conducts staff training as often as necessary, regarding information systems (i.e. Blackbaud, ADP, etc.)

Benefits

• Paid Time Off leave
• Bereavement leave
• 19+ paid holidays
• Medical, vision, drug, and dental insurance
• 401k retirement with employer matching
• Employee child tuition discount

What This Job Offers

• Job Type: Full-time
• Career Level: Director