DIRECTOR, OPERATIONS

Compass Group•Charlotte, NC

5d•$130,000 - $155,000

About The Position

We are seeking a dynamic leader to oversee work-loading solutions that drive new revenue growth, enhance opportunities at existing site locations, and support mobilization efforts during new site implementations. This role requires a strategic thinker with strong operational expertise to identify and implement efficiencies, align methodologies, and scale continuous improvement programs across a diverse portfolio.

Requirements

Minimum of 5 years of service management experience.
Proven knowledge of P&L accountability and contract-managed services.
Strong leadership, communication, and stakeholder management skills.
Experience supporting datacenters, warehouses, manufacturing, and/or corporate environments.

Nice To Haves

Bachelor’s degree (BS) preferred.
Background in sectors such as life sciences, technology, manufacturing, hospitality, or healthcare.
Professional certifications such as IFMA CFM, PMP, LEED AP, or equivalent highly desirable.

Responsibilities

Solutioning & Sales Enablement: Develop and implement innovative solutions to support revenue growth and client satisfaction.
Mobilization Support & Management: Lead mobilization efforts for new site implementations, ensuring seamless transitions and operational readiness.
Cross-Functional Leadership & Collaboration: Partner with internal teams and stakeholders to deliver integrated solutions and achieve business objectives.
Program & Project Management: Oversee complex projects from initiation to completion, ensuring timelines, budgets, and quality standards are met.
Analytics & Performance Metrics: Create and manage data-driven dashboards and KPIs to monitor performance and identify improvement opportunities.
Change Management & Process Improvement: Drive continuous improvement initiatives and implement best practices across the portfolio.