CBSS Operations Director of Shared Services

Cleaver-Brooks Sales and Service • Dallas, TX

12d • Onsite

About The Position

Direct the daily operations and coordination of shop and plant operational activities for the Shared Services division based in Dallas, Texas. Manage the activities, budgets, schedules, manpower, resources, KPI reporting, growth strategies, and improvement plans for our industrial shop services, including the Tube Shop, Weld/Fab Shop, Shipping & Receiving, Traffic, Tool Crib, and Maintenance departments, along with their managers and respective teams.

Requirements

• Excellent communication and interpersonal skills.
• Ability to multi-task and respond swiftly to production and plant urgencies.
• Valid Driver's License.
• A Bachelor’s degree in business or a Technical Discipline is preferred; five years’ experience in a similar industrial/technical business management position may be substituted; military training a plus.
• Medium-to-high level computer competency including Outlook, Word, Excel, and PowerPoint, along with some Salesforce and possibly IFS ERP experience.
• Basic understanding of boiler industry terminology.
• Good understanding of metal fabrication processes, ASME, CAD drawings, and code welding procedures.
• Strong skills in written and verbal communication.
• Demonstrated ability to set and achieve goals with minimum supervision.
• Demonstrated solid teamwork, communication, and planning skills required.

Nice To Haves

• military training a plus

Responsibilities

• Manage the activities, budgets, schedules, manpower, resources, KPI reporting, growth strategies, and improvement plans for industrial shop services.
• Identify and resolve manpower or resource shortfalls.
• Coordinate internal and external technical resources for cost-effective solutions.
• Monitor shop work for proper margin and scheduled deliverables.
• Seek ways to improve margin and efficiency on jobs and projects.
• Provide guidance to direct reports in proper planning of upcoming jobs.
• Review current and future manpower requirements and develop staffing recommendations.
• Determine upcoming employee training needs and execution plans.
• Define and implement supervisor training for business development and managerial expectations.
• Determine internal candidates for leadership and succession planning.
• Perform annual evaluations of all direct reports.
• Other duties and responsibilities as assigned by the Vice President of Shared Services.

Benefits

• Competitive salary
• Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability
• Cash matching 401(k) plan
• Employee assistance program (EAP)
• Pet insurance
• Employee discount program
• Tuition assistance
• Paid time off and 11 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager