Operations Director, Northeast

RightMove Health

10d•Hybrid

About The Position

RightMove is redefining how value-based musculoskeletal (MSK) care is delivered. Built in partnership with the Hospital for Special Surgery (HSS)—the world leader in MSK health trusted by elite athletes—we’re creating a new standard of coordinated, expert-led care that gets people moving better and faster. We partner with PCPs, Orthopedic specialists, and health plans to deliver high-value, patient-centered MSK care. Our value-based care model includes patient engagement, virtual physical therapy, and care navigation to high-value imaging and specialty partners. We’re a high-performing team driven by one mission: to free people to move and thrive. At RightMove, we move fast, collaborate deeply, and deliver with precision. We’re a startup with enterprise-grade rigor—where talented operators, engineers and clinicians challenge conventions to improve patient outcomes.

Requirements

12+ years of experience in network management, provider strategy, or healthcare services, with a strong focus on value-based care and multi-specialty environments
Deep understanding of the Northeastern provider landscape, including orthopedic and adjacent specialty networks
Proven experience running market or regional operations in a healthcare services, value-based care, or multi-site provider organization
Track record of owning operational P&L, performance metrics, and patient growth in a high-growth environment
Experience standing up and scaling operational infrastructure—workflows, tooling, and teams—in a new or early-stage market
Bachelor’s degree in Healthcare Administration, Business, Finance, or related field
Ability to travel 50-75% within the Northeast market

Nice To Haves

Deep expertise of risk-based provider contracting and incentive alignment over multi-year horizons
Demonstrated success building and scaling multi-specialty provider networks
Strong track record of developing long-term provider partnerships, including payer-provider collaboration models
Experience executing enterprise-level strategy
Track record of successful network expansion and optimization, combined with strong negotiation capabilities and relationship management in payer-provider partnerships
Experience leading practice transformation or care model implementation across a distributed provider network
Demonstrated success driving patient growth and engagement in a value-based or risk-bearing care model
Familiarity with operational tooling, data infrastructure, and performance analytics that support multi-market scale
Executive presence with strong ability to influence physician leadership and senior stakeholders
Deep understanding of provider behavior, particularly within independent and multi-specialty practice models
Skilled communicator with the ability to align diverse stakeholders around shared goals
Operator’s mindset—bias toward action, comfortable owning outcomes and driving cross-functional execution
Comfortable operating in ambiguity and building structure where none exists
Data-driven approach to managing performance, identifying issues, and prioritizing where to focus

Responsibilities

Collaborate a go-to-market network strategy for the Northeast, identifying target providers, practices, and health systems aligned with RightMove’s value-based MSK model
Lead provider recruitment and onboarding end to end—prospecting, pitching, negotiating, and closing agreements with independent orthopedic practices, PCP groups, and regional health systems
Co-develop the provider contracting strategy in partnership with finance, clinical, and network leadership, shaping risk-based and value-aligned models that align incentives with outcomes, utilization, and patient experience
Build deep, trust-based relationships with physician leaders and practice administrators that will anchor RightMove’s presence in the market
Stand up the operational infrastructure—workflows, tooling, and team, etc
Partner with the Regional Medical Director to define clinical and quality standards across the network
Own and drive the long-term network and operating strategy for the Northeast market, with full accountability for performance, growth, and enterprise value creation
Manage day-to-day market operations, including provider performance, patient growth, and operational excellence across the network
Lead the evolution toward a high-performing, multi-specialty network, ensuring alignment across orthopedic and adjacent specialty providers where appropriate
Drive practice transformation initiatives that improve care coordination, utilization, and patient outcomes internally and across partner practices
Act as the voice of the market, translating local insights into enterprise-level strategy, prioritization, and roadmap development
Design and scale a durable operating model that supports multi-market growth, cross-specialty coordination, and operational excellence
Maintain and deepen long-term strategic provider partnerships, particularly with independent practices and key regional health systems