Operations Director II - Retail Food Service & Concessionsuniversity Of North Alabama

Compass Group•Florence, AL

9h•Onsite

About The Position

Ready to lead at scale and make a meaningful impact in campus dining? Chartwells Higher Education is seeking a Director of Operations – Retail and Concessions at the University of North Alabama in Florence, AL, where innovation, collaboration, and excellence drive everything we do. In this role, you’ll oversee retail and athletic concessions, leading teams, optimizing operations, and delivering exceptional guest experiences. You’ll be responsible for maintaining strong financial performance while upholding the highest standards in food quality, service, and safety. This is a leadership opportunity where you’ll work alongside talented professionals, empower teams, and shape the future of dining on a nationally recognized campus. With Chartwells’ continued growth, you’ll have the chance to expand your leadership influence, drive strategy, and elevate your career in a dynamic, fast-paced environment.

Requirements

Five years of foodservice management experience required
Higher Education experience in board and retail operations is required
Knowledge of P&L accountability and contract-managed service experience is required
Strong leadership and communication skills

Nice To Haves

BS degree preferred

Responsibilities

Formulates budgets and plans for the operation
Maintains and implements standards of quality in all areas of the foodservice operation
Ensures compliance with all regional and account programs and policies
Accountable for accurate reporting for the account