Operations Director II - Orthopedics

GeisingerDanville, PA
Onsite

About The Position

Provides administrative leadership to the operations of assigned departments. Responsible for business strategy, market development, and all regulatory activities.

Requirements

  • Must hold 5 years of healthcare management experience.
  • Must hold a bachelor's degree
  • Minimum of 5 years-Healthcare (Required)
  • Minimum of 5 years-Managerial/Supervisory (Required)

Responsibilities

  • Oversees the operational accountability for assigned areas.
  • Provides administrative leadership support to partnering Directors.
  • Serves as department liaison with outside constituents and as an active participant in assigned management forums.
  • Works with department Directors to develop, revise, and audit all department policies and operational procedures.
  • Develops business plans and oversees the development and implementation of all strategic and tactical operational plans.
  • Creates and maintains standards, operational activities, and performance measurement tools that meet operational and market needs in operational efficiency, quality, access, and patient satisfaction.
  • Facilitates a timely problem resolution process.
  • Oversees the financial performance of all assigned areas.
  • Develops, implements, and achieves budgets and provides input into business plans, financial pro-formas, and operational contingency plans.
  • Implements activities and tools that consistently educate and focus staff on key performance indicators.
  • Monitors all revenue impacting activity by reviewing reports provided by finance, care management, etc.
  • Facilitates active engagement and communication with department staff via formal meetings and informal interactions.
  • Manages all employee relations and employee performance activities.
  • Works with assigned HR Consultant on recruitment activities.
  • Maintains appropriate staffing levels and mix.
  • Assesses staff and facilitates skill development for all personnel as needed.
  • Actively participates in resolving employee problems and conflicts as needed.
  • Leads and monitors annual staff patient safety education.
  • Directs and monitors ongoing compliance with regulatory requirements in collaboration with performance improvement staff.
  • Monitors all incidents and ensures all events are reported immediately.
  • Guides outpatient care management activities and participates on teams designed to improve care with identified patient population.

Benefits

  • Full benefits (health, dental and vision) starting on day one
  • Three medical plan choices, including an expanded network for out-of-area employees and dependents
  • Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)
  • Company-paid life insurance, short-term disability, and long-term disability coverage
  • 401(k) plan that includes automatic Geisinger contributions
  • Generous paid time off (PTO) plan that allows you to accrue time quickly
  • Up to $5,000 in tuition reimbursement per calendar year
  • MyHealth Rewards wellness program to improve your health while earning a financial incentive
  • Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
  • Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.
  • Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance.
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