Operations Director (Aquatics & Youth & Family Programming)

YMCA Fort Worth•BedFord, TX

7d•Onsite

About The Position

The YMCA of Metropolitan Fort Worth is seeking an experienced, energetic, and relationship-focused leader to serve as the Operations Director for the Bedford Center YMCA. This position provides strategic leadership for the Aquatics Department and Youth and Family Programming, while supporting the overall day-to-day operations of a unique and dynamic facility. The Operations Director is responsible for creating an exceptional member experience by leading high-quality aquatic programming, engaging youth and family activities, staff development, member engagement, and operational excellence. The ideal candidate is an innovative leader with a demonstrated track record of delivering exceptional programs while effectively managing the administrative, financial, and operational components of a growing department. Strong organizational, communication, and relationship-building skills are essential to ensuring members and participants have an outstanding YMCA experience. In partnership with the City of Bedford, the YMCA provides a wide variety of programs and opportunities that promote healthy living, youth development, and social responsibility. The Bedford Center YMCA Aquatics Center features both an impressive indoor aquatic facility and a seasonal outdoor waterpark. The Operations Director will oversee one of the largest aquatics operations in the Fort Worth Association, supervising approximately 50 part-time employees year-round and nearly 130 seasonal staff during the summer months. In addition to aquatics, this leader will oversee Youth and Family programming, creating engaging experiences that bring families together through special events and community programming. It is expected that the successful candidate will become actively engaged within the Bedford community and build meaningful relationships with members, families, volunteers, community partners, and city representatives. The YMCA's mission and core values are brought to life by its culture, emphasizing being welcoming, nurturing, hopeful, determined, and genuine. The organization acts with intentionality to connect people to its cause and transform lives.

Requirements

Bachelor's degree in Recreation, Business, Nonprofit Management, Physical Education, or a related field, or equivalent professional work experience.
Four or more years of progressively responsible leadership experience in aquatics, recreation, youth programming, or nonprofit operations.
YMCA Lifeguard and or YMCA Swim Instructor certification preferred (or ability to obtain).
YMCA Lifeguard Instructor (LGI) certification a plus.
YMCA Team Leader Certification preferred or ability to obtain during employment.
CPR, First Aid, AED, and other required certifications.
Exceptional organizational skills, attention to detail, flexibility, and the ability to lead large teams while maintaining a strong focus on member experience.
Supervising and developing staff and volunteers.
Aquatics operations and risk management.
Youth and Family programming.
Budget development and financial management.
Program development, marketing, and growth.
Community relationship building.
Event planning and execution.
Annual Campaign fundraising.
Building relationships with diverse populations.

Nice To Haves

Bilingual English/Spanish is a plus.

Responsibilities

Provides leadership for the Bedford YMCA Aquatics Department and Youth & Family Programming.
Oversees daily operations of indoor and outdoor aquatic facilities, including swim lessons, lifeguards, water fitness, certifications, recreation programming, and special aquatic events.
Develops innovative youth and family programming that strengthens member engagement and creates meaningful experiences for families throughout the year.
Plans, coordinates, and evaluates signature family events including Fall Festival, Nerf Wars, Cookies with Santa, family nights, holiday celebrations, and other community-focused activities.
Develops and implements operating plans that promote program participation, member engagement, and revenue growth.
Recruits, hires, trains, schedules, coaches, and evaluates staff while fostering a positive, service-oriented culture.
Develops and manages departmental budgets while meeting financial performance goals.
Ensures compliance with YMCA standards and all local, state, and federal health and safety regulations.
Maintains the highest standards of safety, risk management, and emergency preparedness throughout all aquatic operations.
Builds collaborative relationships with the City of Bedford, local schools, community organizations, and business partners.
Supports the YMCA Annual Campaign through volunteer engagement, donor cultivation, and fundraising efforts.
Works collaboratively with branch leadership to ensure exceptional member service and operations excellence throughout the facility.
Provides reports, program evaluations, and performance data as needed.

Benefits

Competitive health, dental, and vision benefits.
Long-term disability.
A medical and dependent care reimbursement plan.
Employee assistance plan.
Free family membership.
Discounts on Y programs including summer camps, enrichment classes, youth sports, childcare and more!
Eligible to enroll in a 403 (b) tax-deferred account at beginning of employment.
12% retirement paid by the YMCA upon meeting eligibility requirements.
Paid time off (PTO) based on hours worked and years of service.
Training and leadership development opportunities.