Operations Data Specialist

Children's Hospital and Health System•Milwaukee, WI

About The Position

At Children’s Wisconsin, we believe kids deserve the best. Every child deserves a safe and loving home. When parents are unable to provide this on their own, intervention is needed to ensure these children are free of abuse and neglect. We provide child well-being services to help children live in a safe and nurturing environment. We provide services to parents needing education and guidance to improve their parenting skills so their children can remain with them. We also provide services to children who are placed with foster families until they can return home or become part of an adoptive family. Our experienced professionals provide the following services to families in Milwaukee County and at locations throughout Wisconsin. Foster Care Treatment Foster Care Adoption Respite Care Child Advocacy Centers Family Case Management Family Finding We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Requirements

Bachelor's Degree in a related field (or equivalent demonstrated knowledge)
Computer science/management information systems or a social science related discipline combined with information systems administration and reporting
Proficiency in one or more reporting tools or statistical packages.
Ability to design and modify reports using Excel and Access required.
Excellent communication and interpersonal skills necessary to interact effectively with various system users, leadership and vendors.

Nice To Haves

2+ years relevant IS applications experience highly Preferred
Project management experience with the ability to work both independently and collaboratively in a team environment Preferred
Preference would be given to candidates with advanced experience using MS Excel and MS Access Preferred
Significant experience in defining, developing, managing and merging data from a variety of data sources for program management and administrative needs Required
Experience in social services environment Preferred
Experience working with families of diverse ethnic, cultural and socioeconomic backgrounds strongly Preferred

Responsibilities

Provides service in a manner that demonstrates awareness and sensitivity to the client’s cultural values and beliefs.
Identifies data needs, documents where data is stored, and takes steps to eliminate or minimize duplicate data entry.
Works with staff to understand and document workflow and works to design/customize systems to support efficient transfer of data between staff.
Contributes to the development of program performance and score cards related to the reporting process.
Analyzes data requests to assist in report development to meet business needs and contract requirements.
Modifies complex reports and system data using alternative reporting programs, i.e. Excel.
Works closely and collaborative with other staff to define business priorities, establish project timelines, and complete projects to support system strategies and goals.
Understands business and contract activities and functions being supported and effectively translates business requirements into technical solutions.
Analyzes and resolves data system problems effectively, independently and in collaboration with the contracted vendor.
Develops practical, workable solutions and offers recommendations based on an accurate definition of the problem.
Develops efficient procedures and processes that meet the requirements identified and follow CHHS documentation and programming standards.
Ensures functional and technical accuracy and complete routine auditing procedures as assigned.
Keeps technical skill base current.
Develops, maintains, runs, and distributes hoc reports, as requested.
Provides guidance and training to less experienced staff.
Advocates for the use of data in decision making from the individual case level to the program planning level.