Operations Coordinator

Hammer Media • Austin, TX

21d • Onsite

About The Position

Hammer Media is seeking a highly organized, proactive, and adaptable Operations Coordinator to ensure the smooth functioning of the company. This role offers broad exposure to a fast-paced startup environment, ideal for individuals early in their careers looking to learn by doing. The Operations Coordinator will support daily operations, customer fulfillment, cross-functional projects, and other initiatives critical to Hammer Media and Dollarwise's progress. Key aspects of the role include solving operational challenges, enhancing processes, and ensuring all tasks are completed effectively. The ideal candidate is self-motivated, thrives on bringing order to complex situations, and finds satisfaction in enabling high team performance.

Requirements

• 2+ years of experience in operations, project coordination, executive support, customer success, or a similar role.
• Highly organized with exceptional attention to detail and the ability to keep multiple projects moving simultaneously.
• Excellent written and verbal communication skills with the confidence to collaborate across all levels of the organization.
• Proactive, resourceful, and comfortable taking ownership without waiting for direction.
• Strong problem-solving skills and a bias toward action.
• Experience with Google Workspace and project management tools such as ClickUp, Asana, Monday.com, or similar.
• Positive, team-first attitude with a willingness to roll up your sleeves and tackle work both big and small.

Responsibilities

• Coordinate cross-functional projects and keep work moving forward across multiple teams.
• Follow up with stakeholders to ensure deadlines, deliverables, and commitments are met.
• Plan and coordinate team events, office lunches, offsites, and other employee experiences.
• Manage fulfillment of cookbooks and other physical products, partnering with vendors to ensure timely and accurate delivery.
• Support the Customer Success team by tracking down answers, coordinating with internal teams, and improving documentation and processes.
• Maintain project trackers, documentation, and operational workflows to keep the business organized.
• Coordinate with external vendors and service providers to support day-to-day business operations.
• Handle a variety of administrative and operational tasks that keep the company running efficiently.
• Jump into any and every project and operational challenge as the business grows and evolves.
• Organize and rally cross-functional teams to execute special projects and company initiatives.

Benefits

• Relocation package to help the right candidate join us here
• Stocked snack bar, catered lunches, and a team that actually likes spending time together
• Unlimited PTO
• 100% coverage for employee health, dental, and vision
• 401(k) with a company match
• Lunch stipend
• Quarterly team-building activities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed