Operations Coordinator

SBM Management • Cincinnati, OH

39d • $20 - $21

About The Position

The Operations Coordinator will be responsible for coordinating and managing project tasks to ensure project delivery within allotted budget and timelines.

Requirements

• High school diploma / GED , Associate's degree preferred
• Two to three years of experience as an operations coordinator or similar role
• Experience in the customer service field is a preferred
• Solid computer skills, including email and Microsoft Office
• Basic bookkeeping skills

Nice To Haves

• Experience in the customer service field is a preferred

Responsibilities

• Monitor, control, and manage business operations to meet customer expectations and company goals
• Ensure compliance with company standards and procedures
• Assist managers in day-to-day coordination and management of business operational activities
• Build and maintain strong customer relationship through regular meetings and communications
• Evaluate current operational performance and provide strategic plan for improvements
• Provide direction and guidance to internal teams to achieve performance targets
• Identify problems in operations process and resolve them in quickly and timely manner
• Follow standard operating procedures for efficient business operations
• Maintain clear and accurate operations documents/procedures for reference purposes

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees