Operations Coordinator

Warehouse On Wheels • Huntsville, AL

9d

About The Position

Operations Coordinator Opportunity at Warehouse on Wheels Warehouse on Wheels , known locally as Advantage Trailer Rentals in Huntsville, AL is hiring for an Operations Coordinator to join our family. In this role, you’ll ensure that our trailer rentals are serviced and delivered promptly, while building relationships with both customers and vendors. You’ll also collaborate with your team to keep our trailers in top condition, keeping everything running smoothly. Additionally, you’ll use your strong communication, problem-solving, and follow-up skills to maintain customer satisfaction. Adaptable to a fast-paced environment, you’ll stay updated on services and manage multiple tasks efficiently. You’ll also work independently and collaborate with the team to keep trailers in top condition, embodying a strong work ethic. At Warehouse on Wheels (WoW), we’re more than just a workplace – we’re a close-knit team where folks are proud to clock in every day. Our team is built on the foundation of safe working conditions, servant leadership that genuinely cares about each team member’s well-being, and market-based compensation with gainsharing to recognize everyone’s hard work. At WoW, our team members don’t just do their jobs – they go above and beyond with a winning attitude, urgency, and the commitment to always follow through on their word. If you’re ready to join a team that values your contributions, fosters a positive work environment, then we’d love to have you on board. At Warehouse on Wheels, we’re more than just a job – we’re a family working together for success!

Requirements

• Safety conscious and always performs tasks in a safe manner.
• Energized by building and nurturing customer relationships.
• Willing to operate with little to no supervision.
• "Can do" attitude.
• Ability to lift 50lbs or more.
• High School Diploma or equivalent required.
• 2-3 years of related experience.
• Valid Driver's License.
• Proficient with Microsoft programs especially Word and Excel.

Responsibilities

• Preparing and finalizing rental agreements with care and attention to detail, just like we do here in South Carolina.
• Working hand-in-hand with management and stepping in when needed to keep things running smoothly.
• Responding quickly to customer inquiries, complaints, and special requests.
• Collaborating with the billing department to ensure new rental agreements are in place and up to date.
• Documenting trailer distribution and tracking trailer movements with precision.
• Partnering with the General Manager to nurture and strengthen customer relationships.
• Keeping an eye on accounts receivable and working with customers to maintain solid financial standing.
• Ensuring customers’ certificates of insurance are current and compliant.
• Taking on additional tasks as needed to ensure our operations run like a well-oiled machine, with pride and passion for our community.

Benefits

• Insurance plans (eligibility after 30 days of employment): Health Dental (Basic and Enhanced plans available) Vision (Company paid) Life and Short-Term Disability Insurance Health Savings Account with generous employer contributions
• WEEKLY PAY
• 10 Paid Holidays
• PTO Plan
• Bonus potential (Monthly and Quarterly)
• 401k with company match (60-day contribution eligibility)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED