Operations Coordinator
About The Position
As an Operations Coordinator, you will be responsible for intaking and inspecting trailers, coordinating delivery and retrieval of trailers for customers, and facilitating the daily operations of the branch. Your primary duties will include creating work orders, preparing estimates for customers, and maintaining the branch’s inventory of trailers and equipment. Attention to detail, problem-solving skills, and the ability to work in a fast-paced environment are key to ensuring our high standards of service and customer satisfaction are met. The ideal candidate will have a strong understanding of trailer systems, experience in operations in the trailer/transportation industry, and the ability to work independently and as a team.
Requirements
- One to two years of experience in operations within the trailer, fleet, transportation, or logistics industry
- Understanding of trailer systems and mechanical components
- Associate's degree preferred
- Proficiency in Microsoft Office applications
- Strong communication and customer service skills
- Strong interpersonal skills
- Organizational skills
- Problem-solving skills
- Safety awareness
Nice To Haves
- Associate's degree preferred
Responsibilities
- Receive all inbound trailers for return or walk-in repairs
- Inspect outbound trailers to verify quality and safety standards are met
- Inspect trailers to for damage and assess required repairs and maintenance
- Prepare estimates and provide invoices to customers
- Communicate rental and lease contracts to customers
- Obtain customer signatures and ensure an understanding of company policies and procedures
- Generate work orders and collaborate with the Maintenance department to ensure necessary repairs and maintenance are completed
- Coordinate movement of trailers around the yard
- Perform daily inventory checks
- Coordinate service through dispatch of service truck mechanics or third-party vendors
- Maintain cleanliness and organization of the branch and work areas
- Test and ensure safety standards
- Keep updated on industry standards
- Ensure a safe work environment
Benefits
- Medical, dental, vision and numerous additional insurance programs
- Generous paid time off structures and paid holidays
- Equipment allowances, education reimbursements, & certification programs
- 401k with company match and profit sharing
- Recognition programs and service awards
- Weekly pay
- Wellness incentives
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
