Operations Coordinator (MA preferred), Hospital at Home - Part Time (24 hrs/week), Pennsauken

Virtua Health•Pennsauken Township, NJ

7d•$21 - $31•Onsite

About The Position

The Hospital at Home Operations Coordinator supports the administrative and logistical functions of the Hospital at Home program and is remotely patient-facing. The coordinator works with the interdisciplinary team to schedule care team visits, coordinate delivery of supplies and equipment to patients' homes, and arrange patient transportation. The role supports patient logistics while maintaining high quality and safety standards. This is a part-time, on-site position based in Pennsauken, with 24 hours per week on the first shift.

Requirements

Previous administrative support experience in a healthcare setting or direct patient care experience.
Strong customer service skills.
Attention to detail.
High school diploma.

Nice To Haves

Medical supply chain and logistics experience.
Associate's degree.

Responsibilities

Support Hospital at Home leadership and nurse staffing by organizing patient assignments and scheduling virtual and in-person care team visits.
Support the Hospital at Home Clinical Coordinator with virtual rounding and inbound call response.
Arrange, track, and maintain inventory of patient care resources deployed to patients' homes, and communicate resource status to internal and external stakeholders.
Coordinate required patient transportation with patients and transport services.
Track and escalate delays in patient transportation turnaround times as needed.
Adhere to organizational policies and procedures, including HIPAA and patient confidentiality requirements.
Perform other duties as assigned.