Operations Coordinator
Forklift Systems•Indianapolis, IN
3d
About The Position
As a vital member of our Lithium Lift team, you will serve as a primary contact for our valued customers, handling rental, parts, & service sales calls, managing shipments and receipts of parts, and overseeing the check-in & out processes for new and rental equipment. Your dedication to ensuring smooth operations and delivering exceptional customer service will be instrumental in our mission to redefine the forklift industry.
Requirements
- Proficiency in MS Word and Excel.
- Strong data entry and organizational skills.
- Excellent written and verbal communication.
- Minimum of 2 years in service, parts, operations, or related fields.
- Ability to multitask and adapt to changing priorities.
- Passion for customer support and proactive problem-solving.
Responsibilities
- Efficiently manage incoming rental, parts, & service sales calls.
- Handle shipping & receiving of parts with accuracy.
- Check-in & out new and rental equipment.
- Coordinate daily operations and ensure customer satisfaction.
- Support billing processes and oversee service technician functions.
- Communicate with customers for scheduling and address concerns.
- Ensure timely completion of tasks and adhere to company standards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
