Operations Coordinator
Landing•Birmingham, AL
•$55,000 - $65,000•Onsite
About The Position
Landing is seeking an Operations Coordinator who is a proactive executor, problem-solver, and team player. This is a hands-on role that involves executive support, cross-functional coordination, vendor management, and daily operations. The role has two phases: initially, providing high-level operational support to a senior executive, managing their calendar, communications, travel, and projects. Subsequently, the role transitions to a broader Operations Coordinator position, supporting cross-functional initiatives across the business.
Requirements
- 2+ years in an executive assistant, operations, or business coordinator role, ideally supporting a senior leader in a fast-paced environment
- Exceptional organizational skills — able to manage multiple workstreams without dropping anything
- Strong written communication — able to draft a clean, professional email quickly
- Comfortable with ambiguity and shifting priorities
- Proficiency in Google Workspace (Gmail, Calendar, Docs, Sheets)
- Discretion and professionalism when handling sensitive information
- Flexibility to support evening/weekend needs as they arise, handled professionally
- Based on-site in Birmingham, AL; this is not a remote role
Nice To Haves
- experience with Asana, Slack, or similar tools is a plus
Responsibilities
- Own the executive's calendar end-to-end: internal 1:1s, leadership meetings, external calls, candidate interviews, board meetings, and partner meetings
- Learn quickly what is high-priority and what can wait — and push back gracefully when a meeting request doesn't meet the bar for their time
- Build breathing room into the day: buffers between back-to-back meetings and space to think between high-stakes calls
- Coordinate with EA counterparts at external organizations (investors, search firms, partners) to lock timing and logistics
- Book all travel: flights, hotels, ground transportation, and build detailed itineraries
- Monitor the executive's inbox, flag urgent items, and draft correspondence on their behalf
- Prepare bios, briefing materials, and background documents for speaking engagements, candidate interviews, and external introductions
- Use AI tools actively to drive efficiency across communications, research, and preparation
- Serve as day-to-day point of contact with executive search firms for senior-level searches; coordinate candidate scheduling, debriefs, and communications
- Participate in interviews as a bar raiser and contribute to hiring decisions
- Prepare and distribute agendas for leadership meetings; capture, track, and distribute action items
- Plan and execute in-person leadership offsites end-to-end: logistics, catering, team events
- Lead office buildouts in new markets: source and evaluate space options, negotiate terms, coordinate move-ins
- Support cross-functional operational initiatives across markets and functions
- Coordinate with field, installations, partner success, and other teams on time-sensitive projects
- Help build and maintain operational processes that scale as Landing grows
- Track project details, follow-ups, owners, and timelines to make sure work does not stall
- Help identify process gaps, recurring issues, and areas where the team needs better visibility
- Support basic reporting, trackers, and operational updates for key initiatives
- Partner with team leaders to improve consistency, accountability, and execution across the business
- Take on special projects and problem-solving assignments as directed
Benefits
- Competitive base salary + stock options
- Comprehensive health benefits: Medical, Dental, Vision, Life & AD&D, Disability, and Mental Health coverage
- FSA or HSA options
- 401(k) plan + ImmediatePay access
- Generous PTO policy — take the time you need
- 7 free nights per year in a Landing home — explore and travel comfortably
- Employee perks for temporary or indefinite stays when you choose to live with Landing
- Opportunities for upward mobility — we want you to grow with us
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
