Operations Coordinator, School of Humanities, Arts, and Public Engagement

Point Loma Nazarene University•San Diego, CA

7d•$25 - $27

About The Position

The Operations Coordinator provides managerial, administrative, and logistical support to one or two Associate Deans or Program Directors in PLNU’s School of Humanities, Arts, and Public Engagement. The role supports daily operations and coordinates programs across traditional undergraduate (TUG), accelerated undergraduate (AUG), and graduate programs, as well as assigned buildings. The coordinator works in an energetic, collaborative, collegial, and student-focused environment, managing detailed tasks, communicating effectively, solving problems, and contributing forward-thinking feedback. Responsibilities span course scheduling and faculty support; recruiting, hiring, and onboarding; event planning; assessment and accreditation; marketing and communications; budgeting and scholarships; campus, student, and community support; building coordination; and general administrative support. The role includes a regular Monday–Friday schedule of 8:00 a.m.–4:30 p.m., with occasional schedule shifts for program events, including late evenings and weekends approximately three to five times per semester. Possible travel with faculty and student groups for off-site events and local travel for job-related duties are also noted. The position requires at least one year of administrative work experience and proficiency with Google Workspace, Microsoft Office applications, and Workday. Candidates should demonstrate strong organization, communication, interpersonal, multitasking, and follow-through skills; adaptability, initiative, discretion, and dependability; and a willingness to support people from diverse backgrounds. PLNU also requires evidence of Christian commitment and active church involvement, and staff agree to live in accordance with the university’s Community Life Covenant. The job offer is contingent on successfully completing a background check.

Requirements

At least one year of administrative work experience.
Proficiency in Google Workspace, including Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, and Slides.
Proficiency in Microsoft Word, PowerPoint, and Excel, and Workday.
Ability to compose written materials with correct spelling, grammar, punctuation, syntax, and format.
Strong organizational skills, dependable follow-through, adaptability, initiative, and the ability to work independently and make decisions.
Ability to handle stress, maintain confidentiality, and multitask while maintaining workflow despite frequent interruptions.
Excellent interpersonal skills and an affable, flexible disposition when interacting with students, faculty, staff, campus partners, and members of the public.
Willingness to support and engage enthusiastically with people from diverse walks of life.
Commitment to a Monday–Friday, 8:00 a.m.–4:30 p.m. work schedule, with flexibility for occasional program-event shifts, including late evenings and weekends approximately three to five times per semester.
Evidence of Christian commitment and active church involvement; agreement to live in accordance with PLNU’s Community Life Covenant.
Successful completion of a background check is required for the job offer.
Ability to sit comfortably for periods exceeding one hour; use a computer keyboard, mouse, and monitor; read digital and paper documents; move between program buildings; communicate effectively in person and by phone; and stand, stoop, push, pull, and lift up to 25 pounds throughout the day.

Nice To Haves

Two or more years of administrative work experience, preferably in higher education.
Experience coordinating groups of people, tasks, schedules, events, and physical spaces.
Proficiency in Adobe Creative Cloud, Canva, Mac products, and mass mailing software.
Understanding of social media and familiarity with current social media trends.
Familiarity with artificial intelligence models and willingness to learn how to use them effectively at work, including attending training.
Ability to quickly learn and assist with implementing new software.
Accuracy, attention to detail, and ability to work as a team player.
Ability to travel locally for job-related duties.

Responsibilities

Provide administrative support to one or two Associate Deans or Program Directors.
Assist with undergraduate and graduate course scheduling and maintain accurate course information in Workday.
Monitor course trends, rotations, faculty needs, and student feedback; coordinate unique final exam scheduling; maintain advisor assignment records and communicate with students and faculty.
Gather and track program data and liaise with the bookstore, publishers, and professors to order books.
Support faculty recruiting and hiring, arrange interviews and campus visits, send follow-up correspondence, and assist with adjunct onboarding.
Oversee hiring of program-specific student workers and track their hours for budgeting purposes.
Plan and organize program events and activities, including student and faculty events, chapels, excursions, and conferences; travel with groups for some off-site events when needed.
Coordinate event marketing and advertising, create event programs, and arrange meals and snacks for meetings and events.
Provide administrative, logistical, budgetary, and event support to designated school partners, events, and programs.
Gather and audit program syllabi for university compliance and submit them to the Office of Educational Effectiveness each term.
Support program assessment and accreditation, including organizing data, assisting with reporting and WASC assessment, and collecting assessment data in GPS classes.
Gather prospective student contact information with Admissions and, when applicable, support marketing and communications for prospective and incoming AUG and graduate students.
Manage and update program social media, oversee a student social media manager if hired, and contribute to the school newsletter.
Assist Associate Deans with program budgets, track expenditures, and provide budget updates.
Administer undergraduate scholarship and award processes and honorarium and contract processes in coordination with relevant university offices.
Maintain purchasing records for assigned School credit cards.
Coordinate communication with campus offices and departments and help students understand program policies and find appropriate campus or community resources.
Provide support to honor societies and assist with preparation and onboarding of new AUG and GPS students in the assigned area.
Maintain assigned building common areas, coordinate custodial services and faculty office arrangements, post course and exam schedules, and support facilities and emergency planning.
Provide general administrative support, including front desk coverage when applicable, mail and supplies, travel arrangements, expense reports, invoices, purchasing, and records management.
Coordinate meetings for Associate Deans, including scheduling, arrangements, participant communication, minutes, and follow-up.
Schedule and manage program-specific processes such as placement exams, entrance interviews, and auditions.
Provide service and information to students, guests, stakeholders, faculty, staff, and the public, communicating the school’s mission, vision, and values.
Provide administrative and research support to the GPS Associate Dean as needed.
Perform other duties as assigned by the Associate Dean.