OPERATIONS COORDINATOR

Apis Services Inc • Hamden, CT

9d • $0 - $51,249 • Onsite

About The Position

The Operations Coordinator is responsible for managing client relationships, overseeing program operations, and coordinating internal functions that support service delivery and regulatory compliance. This position plays a key role in supporting office management, community coordination, and local financial processing within the program for service recipients.

Requirements

• Minimum of 3–5 years of relevant experience in account management, administration, or operations.
• Familiarity with accounts payable processes and vendor coordination.
• Strong problem-solving and decision-making skills.
• Confidentiality and professionalism in handling sensitive information.
• Team collaboration and adaptability.
• Current driver’s license, driver registration and a functional vehicle.

Nice To Haves

• Experience with municipal or community agency communication, preferred

Responsibilities

• Serve as the main point of contact for assigned accounts and ensure client needs are met.
• Maintain and build strong relationships with clients, staff, and community partners.
• Coordinate with internal teams to ensure timely delivery of services and high levels of client satisfaction.
• Track and report on key accounts and program metrics.
• Identify opportunities for program improvements and efficiencies that benefit participants, employees or the programs in a timely manner.
• Order, distribute, and manage office and program supplies.
• Process incoming accounts payable and maintain professional vendor relationships.
• Submit appropriate documentation to the custodial department regarding new admissions and resident transitions.
• Assist in distributing and maintaining site funds, including petty cash management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed