Operations Coordinator

CARFAX•Centreville, VA

2d•Onsite

About The Position

Join our Winning Team as an Operations Coordinator for the Banking & Insurance Group Do you want to represent a great product and work for an industry leader that helps banks and other lending institutions make smarter decisions? The CARFAX Vehicle History Report is the industry standard, delivering more insight into a vehicle's history than any other source. Our Banking and Insurance Group (BIG) supports hundreds of banks and credit unions that rely on CARFAX as an integral part of their loan prospect lead generation, loan underwriting, title research, and collections/skip tracing and remarketing. The Operations Coordinator is based in our Centreville, VA office and will provide operational support across the team.

Requirements

2+ years prior operational-administrative experience
Highly organized and efficient
Ability to multi-task/prioritize and work well under time constraints
Accurate with strong attention to detail
Commitment to providing superior service
Ability to exercise confidentiality and discretion
Excellent oral and written communication skills
Experience with Microsoft Office programs including advanced excel skills
Ability to work independently and prioritize workload

Nice To Haves

Salesforce experience is a plus

Responsibilities

Create daily and monthly reports that measure performance of the different teams
Process contracts, price increases and extractions to include interpreting contract terms, applying established business rules, and accurate set up in the billing system
Manage expenses including travel, department activities, mailings, etc.
Audit commission files
Create documents, excel spreadsheets, and build PowerPoint presentations
Help plan and coordinate team events and other meetings throughout the year
Work with department staff on escalated issues, including contacting customers directly when needed
Other tasks as assigned