Operations Coordinator

McGrath Rent Corp

8h

About The Position

As an Ops Coordinator we are looking for a highly motivated individual to effectively coordinate and logistically oversee the delivery, installation, and removal of modular buildings with internal partners, vendors and customers.
This role will also perform a variety of administrative tasks including light accounting/billing, document retention, quote documentation/approval and the back-end charge process in support of our Sales and Operations departments.

This role will collaborate with sales representatives, internal/external customers, vendor partners, project managers and coordinators and others to:

While maintaining a people-focused approach, you will meet the needs and expectations of both internal and external customers by gathering customer information and ensuring projects are completed on time.
Effectively provide timely information people need to know to do their jobs; providing direct support to sales, vendors and customers to coordinate movement of equipment.
Communicate on a technical and professional level while interfacing with vendors, contractors, architects, and customers clearly and succinctly in writing or verbally.
Use systems, tools, and informal methods effectively to manage each project to completion while properly adhering to Company policies and procedures.
Manage and run reports to ensure deadlines of the business and customer needs are met
Negotiate skillfully with customers and vendors to settle differences/conflicts effectively; win concessions with customers without damaging relationship.
Performs other duties as assigned

Requirements

• 3 + years experience working in a professional business environment required.
• 3+ years in a customer service role with ability to build lasting relationships.
• Able to thrive and succeed in a fast paced, high volume work environment.
• Enjoy working hard and being a self-starter; action oriented and full of energy; pursue everything with drive, energy and a need to finish well.
• Learn quickly independently and with direction. Relentless and versatile learning, open to change; enjoy unfamiliar tasks and can navigate new situations effectively.
• Composed, cool under pressure; can handle stress and is not knocked off balance by the unexpected.
• Adhere to an appropriate and effective set of core values; is widely trusted; seen as direct, truthful; can admit mistakes; can be candid with peers.
• Create effective peer relationships and can solve problems with peers; is seen as a team player; encourages collaboration.
• Ability to effectively problem solve, be proactive and be assertive in finding a solution
• Excellent business verbal/written communication skills, including strong interpersonal and conflict resolution skills.
• Proficiency in MS Excel, Outlook and Word. Ability to navigate multiple systems and learn new systems easily.

Nice To Haves

• Knowledge of Construction/terms
• Prior logistics experience
• Accounting experience
• Knowledge of AI as it relates to operations coordination, logistics, and modular building management is a plus

Responsibilities

• coordinate and logistically oversee the delivery, installation, and removal of modular buildings with internal partners, vendors and customers
• perform a variety of administrative tasks including light accounting/billing, document retention, quote documentation/approval and the back-end charge process in support of our Sales and Operations departments
• gather customer information and ensuring projects are completed on time
• provide timely information people need to know to do their jobs
• providing direct support to sales, vendors and customers to coordinate movement of equipment
• Communicate on a technical and professional level while interfacing with vendors, contractors, architects, and customers clearly and succinctly in writing or verbally
• Use systems, tools, and informal methods effectively to manage each project to completion while properly adhering to Company policies and procedures
• Manage and run reports to ensure deadlines of the business and customer needs are met
• Negotiate skillfully with customers and vendors to settle differences/conflicts effectively
• win concessions with customers without damaging relationship
• Performs other duties as assigned

Benefits

• It’s a great place to work where you are given the space to share ideas and opinions and the bottom-line is “YOU” matter!
• We value our employees' Quality of Life, and when it comes to mental health, recovery, and self-care, there is no one-size-fits-all approach that is why we provide resources where employees can find information on several wellness topics like nutrition, exercise, emotional health, and more!
• We all need to rest and recharge, that’s why in addition to vacation and sick time we also offer 10 days + 2 half days company-paid holidays!
• We offer a variety of benefits that offer you flexibility and choice, a simple selection experience, and the ability to take control over your benefit spending.
• 401(k) Retirement Plan with Company Match.
• Life is unpredictable, having Company Paid Life Insurance and knowing that your loved ones will be protected financially in the event of an unexpected death can give you peace of mind.
• We also offer DailyPay, HSA, FSA, EAP and Pet Insurance!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed