Temporary Operations Coordinator

Richemont•New York, NY

3d•$24 - $26•Onsite

About The Position

This position will assist the Sales & Operations & Visual Merchandising department with order processing, shipping, provide excellent customer service and overall support for the Sales, Product & Operations function.

Requirements

Undergraduate Degree required
3+ years sales/inventory management or operations experience
Strong knowledge of merchandise process and retail math.
Computer Proficient (MS Office) particularly Xls.
Detail conciseness is a must.
Outstanding written and verbal communication skills.
Excellent interpersonal skills with the ability to resolve customer complaints and develop appropriate solutions.
Problem solver/Sharp analytical skills.
Pro-active approach to tasks.
Excellent organization and multi-tasking skills.
Must be a team player.

Nice To Haves

Luxury experience a plus
SAP experience is a plus.

Responsibilities

Work with Operations Account Manager on all departmental needs such as order processing, customer service duties and serving as a back-up to the Sales and Operations & Visual Merchandising team.
Timely response to authorized retailer questions regarding product, price, availability, and delivery while offering excellent customer service.
Monitor inbound shipments and work with warehouse to ensure arrivals.
Assist accessories with E-Commerce manual transfers purchase and sales order entry, processing and tracking of sales orders submitted for retail, ecommerce + wholesale channels.
Assist accessories Coordinator with custom strap orders and release.
Assisting Visual Merchandising team with processing requests for all channels. Requests include visual elements, retail PLV (shopping bags, napkins, coasters, gloves, selling trays/safe trays, strap protectors, etc for internal and external boutiques)
Assist with conditioning items (warranties and boxes replenishment to all channels), consignment refreshers, manual replenishment for core goods.
Work with all PR/Retail and import teams on all (inbound / outbound) product shipment and tracking activities leading up to events/shows/launches.
Assist with warranty and NFC requests for Ecommerce, Wholesale and Retail Channels
Managing and maintaining customer Account List.
Assist in other office tasks as needed including but not limited to answering inquiries, assisting with office mailings (to reps, dealers, lunches, office supplies, etc....).