Operations Coordinator - SCHEELS Sports Park at Legacy Pointe

The Sports Facilities CompaniesSpringfield, IL
Onsite

About The Position

SCHEELS Sports Park at Legacy Pointe is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Springfield, IL. You will join a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. SCHEELS Sports Park at Legacy Pointe is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

Requirements

  • Must have excellent interpersonal and problem-solving skills
  • Must be a team player
  • Must have verbal and written communications skills
  • Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
  • Must be able to work flexible schedules including weekends, nights and holidays

Responsibilities

  • Coordination of requirements for functions, events, tournaments and programs within the facility
  • Coordinate with Operations Director the monthly schedules for all team members
  • Develop and monitor a risk management program and ensure all necessary steps are taken by staff
  • Conduct inspections of facility to ensure that it is clean and well maintained and to ensure that specifications and standards are being complied with by staff and contractors
  • Assists in the oversight, management, and training of the part-time operations staff, as well as the part-time events and guest services team members
  • Oversee all day-to-day general facility operations
  • Ensure that services within the facility are delivered in a safe, dependable, and effective manner
  • Resolve guest concerns and complaints, and act on feedback
  • Communicate with Operations Director and General Manager any staff or guest concerns
  • Participation in planning/strategic meetings
  • Serve as Manager-On-Duty ("MOD") during programming and events, ensuring their smooth operation and customer satisfaction
  • Various other duties as assigned by management
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