Operations Coordinator

JLL•Pontiac, MI

12d•Onsite

About The Position

JLL is seeking a detail-oriented Operations Coordinator to support our manufacturing facilities at both Orion ASM and Pontiac Stamping. This position plays a vital role in managing indirect materials, identifying warranty and repair opportunities, and optimizing vendor relationships to support seamless facility operations. You will work closely with the Indirect Materials Manager to drive strategic purchasing decisions, manage inventory and assets, and ensure timely procurement processes. Your expertise in SAP and logistics will directly contribute to cost savings, operational efficiency, and maintaining strong partnerships with clients, vendors, and internal stakeholders across both facilities.

Requirements

Minimum of two years' experience in logistics and material management
SAP system knowledge and hands-on experience
Forklift (Hilo) operation experience and certification
Ability to multitask and work independently without direct supervision
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Strong written and verbal communication skills with the ability to interact with all levels of management, clients, maintenance teams, and vendors
Superior customer service skills and client-focused orientation

Nice To Haves

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field (or equivalent work experience)
Experience in manufacturing or automotive industry environments
Strong organizational skills with collaborative working style
Critical thinking and problem-solving capabilities
Experience managing vendor relationships and negotiations
Knowledge of warranty claim processes and repair procurement strategies
Experience working in multi-site facility environments

Responsibilities

Oversee warranty and repair opportunity identification and processing using SAP system
Manage inventory and asset tracking across both Orion ASM and Pontiac Stamping facilities
Execute strategic purchasing initiatives by working with vendors to identify repair opportunities and cost-saving solutions
Collaborate with the Indirect Materials Leader and Manager to improve pricing, delivery timelines, and emergency order fulfillment
Follow up on purchase requisitions and purchase orders to ensure timely processing and delivery
Partner with the Warranty and Repair Administrator to maximize warranty claims and repair opportunities
Resolve order issues by coordinating with vendors, clients, and internal teams
Communicate effectively with all levels of management, client representatives, maintenance teams, and vendors