Operations Coordinator

City of New York • New York, NY

3d • Hybrid

About The Position

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service. DOF’s Tax Audit and Enforcement Division is charged with the audit of all business and excise taxes administered by New York City. The division conducts audits related to corporate, personal, sales, and use taxes. City tax auditors conduct audits of selected audit candidates with a goal of determining the appropriate tax liability of each taxpayer and applying NYC rules and laws in accordance with the City’s policies and procedures. The Office of Tax Audit is charged with the audit of all business and excise taxes administered by the City of New York. Tax Audit conducts audits of general corporation tax, business corporation tax, commercial rent tax, unincorporated business tax, hotel tax, utility tax, real property transfer tax, and bank tax. Tax Audit also conducts NYC personal income tax and sales and use tax audits within New York City. Tax auditors conduct audits of selected candidates in the various administered taxes, with a goal of determining the appropriate tax liability of each taxpayer. The Office of Tax Audit includes the Field Unit, which conducts audits in the field, and the Non-field Unit, which conducts correspondence audits. The Audit Metro Sales Tax Unit is seeking an Operations Coordinator. Reporting to the Senior Director of Metro- Sales Tax & Personal Income Taxes, the selected candidate’s duties and responsibilities will include but are not limited to the following:

Requirements

• ONLY CANDIDATES WHO HAVE A PERMANENT CLERICAL ASSOCIATE CIVIL SERVICE TITLE OR SUBMIT PROOF OF BEING ON CLERICAL ASSOCIATE EXAM LIST #3120 (UNDER BRIDGE EXAM #3971), ARE ENCOURAGED TO APPLY.
• PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER IF YOU HAVE A PERMANENT CLERICAL ASSOCIATE CIVIL SERVICE TITLE OR ON EXAM LIST #3120.
• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
• Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Responsibilities

• Handle personnel-related activities and timekeeping issues by preparing the Daily Location Sheet for the attendance of the unit and distributing to the managers daily. Update the daily and monthly time reports for changes in attendance.
• Maintain the remote work Microsoft Excel file by recording “sign-in" and "sign-out" time, for each employee in the unit. In addition, send the remote day check-in emails, recording their response in case files.
• Review completed audit case folders in accordance with New York State Policy and Procedures, to verify the information is correct, and reconcile with the information from the New York State Automated Management Program (AMP).
• Maintain and process checks and web payment reports. Ensure that checks are accurately analyzed and associated with the corresponding audit, utilizing the New York State e-Manage Process for Integrated Revenue Enterprises (e-EMPIRE). Ensure that the check information is entered into the New York State Remittance Tracking (REMT), from which reports are generated for management.
• Maintain Microsoft Excel files for all the New York City and New York State annual and mandatory training courses taken by the audit staff in the unit. Perform data entry by recording training courses of each employee and electronically filing their certificates of completion.
• Maintain a filing system for closed cases. Scan closed audit case documents, after ensuring the documents are in proper order, and transmitting them to Albany. Manage the scanning and filing of Statute of Limitations documents, organizing the documents by employee and audit case number.
• Maintain the Sales Tax Undercover Demand Account. This includes reviewing the Purchase Approval form and the Reimbursement form to make sure the documentation is attached, and the forms have the proper signatures. Once this is verified, draft checks and maintain the checkbook balance.
• Provide Sales Tax and Personal Income Tax returns, as well as audit workpapers to New York City auditors, under the sharing of information agreement between New York City and New York State.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees