Operations Coordinator

Ferguson Enterprises•Newport News, VA

14d•Onsite

About The Position

Ferguson, a Fortune 500 company with approximately 36,000 associates across 1,700 locations, is a leading supplier of quality products for various industries. We are committed to building better infrastructure, homes, and businesses by making complex projects simple, successful, and sustainable for our customers. Our operations job family leads business operations within branch locations, focusing on customer-facing associates and branch functions. This role is responsible for the day-to-day operations of branches and other geographic units.

Requirements

1-3 years Ferguson experience is preferred.
Strong attention to detail and accuracy.
Self-motivated/goal oriented.
Ability to effectively multi-task.
Organization and time management skills.
Communicates well.
Ability to handle stress.
Team player with good attitude.
Understands the importance of customer service.
Ability to organize and prioritize work.
Ability to effectively communicate in writing.
Ability to effectively communicate verbally.
Ability to efficiently operate computers, tablets, and mobile devices.
Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).
Ability to effectively utilize postal and shipping/receiving systems.

Nice To Haves

Knowledge of Trilogie and Microsoft Excel a plus.
Knowledge of WMS/HighJump preferred but not required.
Ability to effectively utilize FEI's inventory and logistics system (Trilogie).

Responsibilities

Maintain inventories, conduct physical inventories, and maintain location appearance.
Complete day-to-day paperwork.
Work with vendors and Ferguson shared services to clear vendor pricing discrepancies.
Facilitate customer credit memos based on company guidelines.
Reconcile WMS Variance and Cycle Count.
Develop or implement quality control programs.
Implement operational efficiency improvements, including standardization of systems, quality control, safety, and customer satisfaction.
Review customer invoices for pricing and costing accuracy, as well as freight billing and costing.
Oversee facilities to provide a safe and well-maintained work environment.
Perform all work in accordance with established safety standards and adhere to all safety policies, rules, regulations, and procedures.
Participate in associate meetings and communicate concerns to management.
Help out in other areas besides operations when needed.