Operations Coordinator

FERGUSONAtlanta, GA
$15 - $24Onsite

About The Position

Ferguson, a Fortune 500 company, is a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S. Since 1953, Ferguson has been a source of quality supplies for a variety of industries, aiming to make customers' complex projects simple, successful, and sustainable. With approximately 36,000 associates across 1,700 locations, Ferguson is committed to building better infrastructure, homes, and businesses. The Operations job family leads business operations within branch locations, providing leadership for customer-facing associates and branch functions, and is responsible for the day-to-day operations of branches and other geographic units.

Requirements

  • 1 - 3 years Ferguson experience is preferred
  • Strong attention to detail and accuracy
  • Self-motivated/goal oriented
  • Ability to effectively multi-task
  • Organization and time management skills
  • Communicates well
  • Ability to handle stress
  • Team player with good attitude
  • Understands importance of customer service
  • Willingness to help out in other areas, besides operations, when needed
  • Ability to organize and prioritize work.
  • Ability to effectively communicate in writing.
  • Ability to effectively communicate verbally.
  • Ability to efficiently operate computers, tablets and mobile devices.
  • Knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).
  • Ability to effectively utilize postal and shipping/receiving systems.

Nice To Haves

  • Knowledge of Trilogie and Microsoft Excel a plus
  • Knowledge of WMS/HighJump prefered but not required
  • Ability to effectively utilize FEI's inventory and logistics system (Trilogie).

Responsibilities

  • Maintain inventories, conduct physical inventories, maintain location appearance, and complete day-to-day paperwork.
  • Work with vendors and Ferguson shared services division to clear vendor pricing discrepancies.
  • Facilitate customer credit memos with accuracy based on company guidelines.
  • Work WMS Variance and Cycle Count Reconciliation.
  • Develop or implement quality control programs.
  • Implement operational efficiency improvements which may include standardization of systems, quality control, safety, and customer satisfaction.
  • Review customer invoices for pricing and costing accuracy as well as freight billing and costing.
  • Oversee the facilities of the operation to provide a safe and well-maintained work environment.
  • Perform all work in accordance with established safety standards and adhere to all safety policies, rules, regulations and procedures.
  • Participate in associate meetings and communicate any concerns to management.

Benefits

  • health, dental, vision, paid time off, life insurance and a 401(k) with a company match
  • mental health coverage
  • gender affirming and family building benefits
  • paid parental leave
  • associate discounts
  • community involvement opportunities
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