Operations Coordinator

Lighthouse Youth & Family Services•Cincinnati, OH

1d•$19 - $28•Hybrid

About The Position

Operations Coordinator Make an impact through organization, insight, and purpose-driven work! Are you someone who loves bringing order to information, spotting trends in data, and keeping operations running smoothly? Do you thrive in a role where your organization and attention to detail directly support youth, families, and community programs? We’re looking for a Operations Coordinator who is passionate about data accuracy, quality improvement, and mission-driven service. In this role, you’ll be the backbone of program reporting and administrative coordination—ensuring compliance, supporting leadership initiatives, and helping turn data into meaningful outcomes. What You’ll Do You’ll play a vital role in supporting program excellence by: Maintaining logs, databases, client files, and program records Collecting, tracking, and organizing outcome data for your assigned Service Area Coordinating compliance activities, training records, certifications, billing support, and account reconciliations Ensuring adherence to contractual obligations, internal policies, and procedures Responding to audit and information requests with accurate and timely data Assisting leadership with donation tracking, petty cash reports, and training documentation Supporting additional programs and service areas as needed Your work will directly contribute to quality initiatives, compliance standards, and positive client outcomes.

Requirements

High School Diploma or GED
CPR/First Aid Certification (program dependent)
Strong computer and data entry skills

Nice To Haves

Bachelor’s degree
One (1) year of experience working with youth and families
Background or coursework in education, social work, or psychology

Responsibilities

Maintaining logs, databases, client files, and program records
Collecting, tracking, and organizing outcome data for your assigned Service Area
Coordinating compliance activities, training records, certifications, billing support, and account reconciliations
Ensuring adherence to contractual obligations, internal policies, and procedures
Responding to audit and information requests with accurate and timely data
Assisting leadership with donation tracking, petty cash reports, and training documentation
Supporting additional programs and service areas as needed

Benefits

Rewarding career - Make a difference in the lives of youth!
Work for a diverse, seasoned, and well-respected agency with engaged leadership team
Ability to work remotely for some roles.
Competitive salary
Generous Paid Time Off (23 days prorated based on hire date)
Medical, dental, vision, including company paid life and long-term disability insurance.
401k Retirement Plan including company match (up to 6%)
Tuition Reimbursement and Student Loan Payment Reimbursement ($5,250 per year)
Department of Education’s Loan Forgiveness Program
YMCA Discounts, Cell Phone Discounts, Pet Insurance
Employee Assistance Program
Engaging Wellness Program
Paid Employee Leave Options (Parental, Bereavement, Jury Duty)
Flexible work schedules to meet with clients in morning and/or evening hours for best service delivery.
Licensure renewal reimbursement
Ability to obtain internal supervision towards increased licensure.
Paid training and professional development opportunities.
Paid assistance with obtaining Trauma-Informed Care Certification.
Referral Bonus Program
Lighthouse Swag Store