Operations Coordinator

Rock-It Global•Marietta, GA

29d•Onsite

About The Position

This is an in-person position based at our home office in Marietta, Georgia. Candidates must be able to work on-site during regular business hours. We’re looking for talented and passionate individuals to join our logistics team, supporting major domestic and global fine art exhibitions. DIETL by Rock-It supports a worldwide network of collectors, auction houses, galleries, and museums with specialized freight forwarding, customs brokerage, and secure climate-controlled storage. Dietl by Rock-it represents the fine art side of a broader logistics company, the Rock-it Company, which is the market leader in critical, failure-is-not-an-option, white glove, global logistics focused on Fine Art, Live Events, Rock and Roll touring, Fine Automobiles, Sports, Film Production, and Luxury goods. At our company, we believe that our people are our greatest asset. As the Operations Coordinator, you will play a crucial role in an environment where our employees excel and feel valued. Join us in creating unforgettable experiences and driving success in a fast-paced, exciting industry. Apply today and be a part of a team that values teamwork, innovation, diversity, and excellence.

Requirements

Adaptable with a commitment to continuous improvement.
Highly organized with the ability to manage multiple priorities.
Ability to thrive in a fast-paced, dynamic environment.
Strong verbal and written communication skills.
Results-oriented with a strong sense of ownership and accountability.
Collaborative team player with a positive, proactive attitude.

Responsibilities

Complete and maintain required Transportation Security Administration (TSA) training and certifications.
Coordinate logistics, schedules, budgets, payments, and project requirements with customers, vendors, agents, colleagues, and other stakeholders.
Prepare project estimates and budgets.
Research and present transportation schedules and routing options.
Recommend appropriate packing solutions for fine art shipments.
Book air freight with airlines and ocean freight with steamship lines.
Coordinate export shipments in compliance with applicable procedures and regulations.
Coordinate import shipments and U.S. Customs clearance procedures.
Prepare export documentation, including Air Waybills (AWBs), delivery orders, packing lists, and related shipping documents.
Provide in person coverage of Fine Art and accompanying courier at your local airport/airline.
Obtain and prepare documentation required for U.S. Customs entries.
Ensure compliance with TSA regulations for domestic and international shipments.
Coordinate required permits and regulatory documentation, including those for the U.S. Fish and Wildlife Service, USDA, OFAC, and other government agencies.
Research and compile project schedules, shipping requirements, and critical deadlines.
Prepare and submit invoices for services provided.
Provide on-site documentation and courier support at local airport(s).

Benefits

Generous PTO package with 18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually.
Comprehensive medical, dental, and vision plans.
Employer contributions to HSA if a high-deductible health plan is chosen.
Access to telemedicine through MDLive.
Mental health support through Employee Assistance Program.
401(k) match.
Employer-funded insurance (Basic Life, AD&D, Short-Term Disability, and Long-Term Disability).
Generous paid parental leave for all parents.
Continuing Education Reimbursement.
Charitable Donation Matching.
Free tickets to client events (when available).
Regular company events like birthday lunches, sports outings, volunteer opportunities.
Supplemental insurance (accident, critical illness, hospital indemnity).
Pet insurance through MetLife.
Discounts on home and auto insurance through Farmers Insurance.