Operations Coordinator

Thrivent•Manhattan, KS

12d•$20 - $24

About The Position

This position provides administrative support to Flint Hills Group. The Office Operations Specialist ensures the smooth functioning of back-office processes, including paperwork management, compliance, and administrative support. This role is critical for maintaining accurate records and supporting the financial team. The Operations Coordinator reports to and is employed by Flint Hills Group. This position is part-time (20-25 hours a week), compensation is $20-24/hr dependent upon experience.

Requirements

Strong interpersonal and communication skills
Highly organized and detail-oriented.
Bachelors degree or associates degree preferred.
Previous administrative/secretarial experience desired
Strong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint) and proficiency in Salesforce and Docusign preferred
Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
Ability to maintain integrity of sensitive/confidential information
Basic understanding of our products and services, and Thrivent Financial
Must be able to work with all roles of the team
Must be able to represent the organization in work with external clients
Must be able to cultivate and maintain relationships with outside organizations
As part of Flint Hills Group's recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the hiring/contracting process.
In addition, fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.
All persons with access to Wealthscape are deemed Access Persons and are subject to Compliance with the firm’s Code of Ethics which requires all outside brokerage accounts to be maintained at one of the firms designated by TIMI.

Responsibilities

Paperwork & Documentation Complete and manage forms via DocuSign and paper processes.
Call clients to help them with document completion.
Track and follow up on pending documents, beneficiary changes, and applications.
Upload completed documents to Salesforce and maintain accurate records.
Administrative & Financial Support Manage QuickBooks, payroll, billing, and tax filings.
Maintain compliance documents.
Reconcile accounts and generate monthly and on-demand reports.
Manage pending business and opportunities.
Office Management Order and stock office supplies, snacks, and meeting materials.
Handle mail, packages, scanning, and shredding of documents.
Compliance & Recordkeeping Ensure proper documentation and adherence to company standards.
Complete required training and maintain compliance certifications.
Marketing Support and Communications Draft and send periodic correspondence to clientele and prospects Playground (Headlights and Taillights) Communication/coordination with Client Advisory Board (CAB) Manage email playground communication and distribution.