Operations Coordinator

World OilCompton, CA
$22 - $24Onsite

About The Position

World Oil Environmental Services is hiring an Operations Coordinator in Compton, CA! Join Our Team!! At World Oil Environmental Services, we strive to be an employer of choice by recruiting, developing, and retaining a high performing and diverse workforce. As a family-owned company, our focus in work life balance fosters a healthy, safe, and productive work environment for all employees. World Oil Environmental Services values its amazing workforce that has contributed to the company’s success for over 80 years! Learn more about us at: https://worldoilcorp.com/about-us/. As part of the Company’s employment screening process, any applicant, to who an offer of employment is made must pass a test for controlled substances, under the procedures of World Oil Drug & Alcohol policy. Employment offers are conditioned on a negative test result.

Requirements

  • 1-2 years of customer service, administrative, operations, logistics or related experience.
  • Proficiency in Microsoft Office (Excel, Word, Outlook)
  • Strong verbal and written communication skills
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Professional and customer-focused demeanor.

Responsibilities

  • Confers with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Sets up new accounts by providing the schedules and pricing of delivery.
  • Placing service orders on a daily basis at terminal level for line of business to support customer services as required.
  • Works with terminals to confirm orders printed and in the possession of dispatch, including all supporting paperwork is with service order and that if there are multiple waste streams, dispatch has all paperwork to avoid multiple runs or not being able to complete jobs due to not having correct paperwork.
  • Receives and communicates the estimated time of arrival for dispatch to the appropriate parties.
  • Communicates when orders are placed and when jobs will be scheduled to customers in a professional manner.
  • Ensures that new part washers are properly set up for service, ensuring that the accurate price and serial number are recorded into the correct systems to track use and maintenance.
  • Recommends improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
  • Performs other related duties as assigned.
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