Operations Coordinator

Allterra CentralPhoenix, AZ
Onsite

About The Position

AllTerra Central is seeking an Operations Coordinator to play a key role in supporting our daily operations. This position is perfect for someone who enjoys wearing multiple hats, helping customers, managing inventory, and keeping office operations running smoothly. If you are detail-oriented, proactive, and enjoy working independently while being part of a collaborative team, we'd love to hear from you!

Requirements

  • Previous customer service experience.
  • Strong computer skills and comfort learning business software.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities in a busy environment.
  • Strong attention to detail and accuracy.

Nice To Haves

  • Experience with Microsoft Dynamics 365 Business Central (BC).
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and SharePoint).
  • Highly organized with exceptional time management skills.
  • Ability to work independently and take initiative.
  • Strong problem-solving and customer relationship skills.

Responsibilities

  • Provide exceptional service to walk-in customers and callers.
  • Assist customers with product inquiries, pricing, and order fulfillment.
  • Process supply and accessory sales, including creating sales orders and processing payments.
  • Coordinate order shipments and provide tracking information.
  • Register serialized equipment sales and maintain accurate records.
  • Support outside sales representatives by assisting customers and coordinating orders.
  • Issue and manage purchase orders with vendors.
  • Receive and maintain inventory records within the business system.
  • Monitor and fulfill backorders and out-of-stock items.
  • Coordinate and participate in bi-annual inventory counts.
  • Help ensure inventory accuracy and product availability.
  • Answer and direct incoming phone calls professionally.
  • Maintain an organized and efficient workspace.
  • Support daily office operations and assist with additional responsibilities as needed.

Benefits

  • Medical, dental, and vision insurance
  • Life insurance for you, plus optional spouse and child life insurance
  • Long-term disability coverage
  • A 3% company contribution directly into your 401(k) plan
  • Participation in our Employee Stock Ownership Plan (ESOP)
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