Operations Coordinator

Max Borges Agency • Miami, FL

49d • Hybrid

About The Position

We are seeking an individual with strong organizational and process management skills to join our Operations team in a fast-paced, full-time role. This is a process-driven, early-career position. You will not manage executives, calendars, or inboxes. You will own repeatable workflows, learn agency operations from the ground up, and run clearly defined processes across multiple client accounts. We provide full training. Operations team members support multiple client accounts through internal training, hit tracking, report building, shipping logistics, and other core agency support tasks.

Requirements

• Excellent verbal and written communication skills.
• Excellent time management skills and the ability to effectively prioritize work.
• Ability to effectively work in a group environment.
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).

Nice To Haves

• Knowledge on Shipping Software (FedEx, UPS, etc.) is a plus.
• Knowledge on Google Suite and Data Studio is a plus.
• Knowledge of Adobe Creative Suite (Photoshop, Premiere, etc.) is a plus.

Responsibilities

• Assist in the preparation of regularly scheduled reports for several client accounts across the agency.
• Coordinate incoming and outgoing shipments.
• Work with other Operations team members to handle requests from co-workers and clients.
• Update and maintain office policies and procedures.
• Order office supplies and research new deals and suppliers.
• Handle occasional general agency support tasks as needed.
• Work out of Downtown Miami offices approximately once per week.

Benefits

• Flexibility – “Unlimited” and “Anywhere” is as Flexible as it Gets
• Unlimited Vacation
• Work-From-Anywhere
• Come-When-You-Want Office
• $400 Home Office Stipend
• Growth – Expand and Fine Tune Your Skills
• Leadership Coaching w/BetterUp
• 100% Paid Job-Specific Training
• Access to MasterClass, Skillshare and more
• Free Unlimited Self-Help/Business Books
• Wellness – Add Workout to Your Work Day
• $600 Fitness/Mental Health Stipend
• 100% Paid Insurance/Counseling/Therapy
• Parental Leave + Paid Return-To-Work
• Finance – “Match” is Literally Free Money
• 401K w/Match + Financial Planning
• Annual Performance Bonus
• Long-Term Incentive Plan
• $360 Annual Cell Data Reimbursement
• Team – You Will Actually Like Most of Us
• Daily Team Outing Stipend
• Free Thursday Zoom Lunches
• Private Agency Team Social Platform
• $1,500 Employee Referral Bonus
• Fun – Mandatory Company Meetings
• Annual 3-Day Cruise
• Annual MBA Family Reunion Week
• Regular All-Expenses Paid Team Outings
• Paid Miami Visits for Remote Team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 51-100 employees