ADMIN OFCR 2

UCSF•San Francisco, CA

2d•$59,571 - $126,714•Hybrid

About The Position

The UCSF Center for Health Equity in Surgery and Anesthesia (CHESA) is hiring an Operations Coordinator to support the day-to-day operations of its Global Health Equity Fellowship - the largest global surgery fellowship in the world - and the broader work of the Center. The CHESA Fellowship addresses the gap in surgical care by equipping frontline clinicians serving vulnerable communities with the training, project support, mentorship, and global network needed to strengthen surgical and anesthetic care where it is most needed. The program is highly competitive and reaches physicians, nurses, and advanced practice providers across UCSF and institutions worldwide through a virtual-first model designed for busy clinicians. At the direction of the Program Manager, CHESA Deputy Director, and CHESA Fellowship leadership, the Operations Coordinator ensures the smooth execution of program logistics, including scheduling, travel, expense processing, contracts and procurement, and event coordination across virtual, hybrid, and in-person formats. The Coordinator will develop a strong working knowledge of the fellowship and be able to clearly describe the program and its impact to prospective applicants, partners, and stakeholders internal and external to UCSF. A core part of the role involves financial and contracting coordination with global fellows, faculty and partners. The Coordinator drafts scopes of work, processes agreements through UCSF Supply Chain Management, tracks invoices and payments, and proactively follows up to resolve delays. They translate complex UCSF administrative, financial, and contracting processes into clear, accessible guidance for international fellows and partners and help them navigate institutional requirements with practical solutions. The Coordinator also works closely with fellows to ensure consistent access to UCSF tools and platforms, liaising with UCSF IT and other departments to troubleshoot and resolve technical and access challenges across networks, an ongoing operational priority that requires persistence and creative problem-solving. The Coordinator also manages complex scheduling across multiple time zones for clinically active faculty and global partners, coordinates 36+ educational sessions per fellowship cohort, supports recruitment and selection, supports onboarding for visiting fellows and observers, disseminates evaluation tools, and contributes to Center-wide activities including the monthly newsletter, social media, website updates, and CHESA Community meetings, Grand Rounds, leadership meetings, and social events. They will build and maintain relationships with administrative counterparts across UCSF departments to streamline coordination over time. Occasional travel may be required for key events, fellow visits, and partner meetings. This role is ideal for someone who is highly organized, detail-oriented, persistent, and energized by supporting complex, mission-driven programs through strong operational execution. Just as important, the Coordinator brings a genuine customer service orientation and enjoys building relationships, taking interest in the fellows, faculty, and partners they support, learning about their work, and earning trust through reliable, thoughtful follow-through. A commitment to reliability, flexibility across multiple time zones and communication platforms, and a genuine interest in global surgery and anesthesia and health equity are essential. We welcome applicants from a range of sectors, including global health, international development, social impact, public health, philanthropy, consulting, nonprofits and technology, whose experience translates to supporting complex, mission-driven programs.

Requirements

Highly organized
Detail-oriented
Persistent
Genuine customer service orientation
Enjoys building relationships
Takes interest in the fellows, faculty, and partners they support
Learns about their work
Earns trust through reliable, thoughtful follow-through
Commitment to reliability
Flexibility across multiple time zones and communication platforms
Genuine interest in global surgery and anesthesia and health equity
Experience that translates to supporting complex, mission-driven programs

Responsibilities

Ensures the smooth execution of program logistics, including scheduling, travel, expense processing, contracts and procurement, and event coordination across virtual, hybrid, and in-person formats.
Develops a strong working knowledge of the fellowship and is able to clearly describe the program and its impact to prospective applicants, partners, and stakeholders.
Coordinates financially and contractually with global fellows, faculty, and partners.
Drafts scopes of work, processes agreements through UCSF Supply Chain Management, tracks invoices and payments, and proactively follows up to resolve delays.
Translates complex UCSF administrative, financial, and contracting processes into clear, accessible guidance for international fellows and partners.
Works closely with fellows to ensure consistent access to UCSF tools and platforms, liaising with UCSF IT and other departments to troubleshoot and resolve technical and access challenges.
Manages complex scheduling across multiple time zones for clinically active faculty and global partners.
Coordinates 36+ educational sessions per fellowship cohort.
Supports recruitment and selection.
Supports onboarding for visiting fellows and observers.
Disseminates evaluation tools.
Contributes to Center-wide activities including the monthly newsletter, social media, website updates, and CHESA Community meetings, Grand Rounds, leadership meetings, and social events.
Builds and maintains relationships with administrative counterparts across UCSF departments to streamline coordination.